2026 data Public-data reference. official source

Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

25.6K companies starting with "I"

Showing 4.6K–4.6K of 25.6K

Company Complaints
I just receive the letter on XX/XX/2017. 1
I just received a new confirmation email from Citi stating that a new check valued XXXX USD was sent on XX/XX/XXXX ( ordered during my call on XX/XX/XXXX - see confirmation email XXXX ). 1
I just received the card 4 days earlier and thus it was brand new. My mother also tried to plead my case on my behalf 1
I just received the card a few days ago 1
I just returned to XXXX from your debacle in XXXX. I can not believe you did this to so many kind caring ppl. I was excited for the past 3 years for this event. I purchased the infinity pass which I am still paying off and tons of extras for myself and my friends. I am on a fixed income. And you pulled the unthinkable. How do you sleep at night? After doing this to us and the cast and crew of our favorite show? You should be ashamed of yourself. I am not requesting but demanding a refund of all of my purchases I made thru your bogus website. I am also reporting you to every government and news outlet that will listen to me. I hope you enjoy TRYING TO CLEAN UP THIS MESS XXXX XXXX -- -- -- -- -- Forwarded message -- -- -- -- - From : XXXX Date : Wed 1
I JUST TOLD MY MAIL CENTER TO ACCEPT MAIL COMING IN FROM MY OLD LAST NAME ). 1
I just tried to give you a call. We just got the word from upper management that we will be denying your loan due to program unavailability. Your credit card has been refunded as well today. I'm sorry I was not able to get this done for you. '' What can I do about this whole situation it seems to me that they drop that they dropped the ball on this loan 1
I just used that motivation to pay the most I could each month to get my loans down. After doing this for about a year 1
I just wanted my free credit report. After entering card details 1
I just wanted my money they allowed someone to take from my account. I was told it was not likely that I would receive that money. After hanging up I went to take the funds from the new account to discover that Bank America had closed the new account as well. 1
I just wanted the item off my credit report. I was informed by the manager that XXXX would no longer be reporting 1
I just wanted to be dealt with in equal good faith. 1
I just wanted to confirm with my landlord because I explained I was worried I was getting scammed over a phone call you never know these days and when you arent aware of a debt 1
I just wanted to recap our conversation from yesterday ; should this be escalated to my legal team? Yesterday 1
I just was not able to. I was told by a manager that I spoke with over the numerous calls that they can call as many times as they want in a day or week 1
I keep being told that even though I made a payment on XX/XX/XXXX I am late until I make 2 payments. I let XXXX XXXX know that that is n't going to happen. XXXX XXXX offered to call me back after she track down where my payments were reversed to and why the XX/XX/XXXX 1
I keep calling and they keep saying that need to clarify and that I should call again on a week! I needed that money to pay a mortgage in XXXX and Im already running on high interest there. 1
I keep getting denial letters for ACH because my account is in Forbearance ''. Once again 1
I keep getting the I'll file case and someone will call you back. '' I'm extremely frustrated since I keep hitting this brick wall. 1
I kept a calm voice throughout the conversation. 1
i kept calling every month and will atach proof 1
I kept my mouth shut. He ended up politely saying I wasnt truthful on a different matter 15 minutes later 1
I kept receiving an error stating We are currently experiencing technical difficulties and can not process your request. Please try again later. 1
I kept seeing emails from the Federal Student Aid ( FSA ) website stating my password was changed. While I was on the phone with them earlier 1
I kept the letter because Im fed up. 1
I kept the only document she gave me at the XXXX. All forms are in the Documents. 1
I key getting alerts and providing proof of alerts that this is still happening despite promises to the opposite. 1
I KINDLY ASK THAT YOU CONSIDER REOPENING MY CASE OR PROVIDE GUIDANCE ON THE NEXT STEPS I CAN TAKE TO ADDRESS THESE UNRESOLVED ISSUES. IT IS CRUCIAL THAT THE FRAUDULENT ACCOUNTS BE REMOVED PROMPTLY 1
I kindly ask that you investigate the origins of each account and confirm that each creditor has a legitimate basis for all queries on my credit record. 1
I kindly request a comprehensive response addressing each of the highlighted concerns within [ a reasonable timeframe 3
I kindly request Bank of America to issue a check in the amount of {$1300.00} to compensate for the rewards. 1
I kindly request that all negative items be removed from my report. 1
I kindly request that any erroneous or unsupported content be promptly removed from this page. I genuinely appreciate your understanding and attention to this matter. 1
I kindly request that any inaccurate 3
I kindly request that any other address that does not match the aforementioned be promptly removed from your system. It is imperative that your database contains updated and precise details regarding my account 1
I kindly request that the incorrect addresses be promptly and permanently removed from my LexisNexis Accurint Report.,,LEXISNEXIS,IL,617XX,Servicemember,Consent provided,Web,2023-10-01,Closed with explanation,Yes,N/A,7623828 1
I kindly request that you consider removing the late payments from my credit report as a goodwill adjustment 1
I kindly request that you delete this address from my credit file 1
I kindly request that you include any relevant documentation or information that supports the storage of my personal belongings. I have previously communicated that the debt pursued by Collection Bureau of FWB is linked to a landlord facing alleged legal violations. It is within your responsibility 1
I kindly request that you include any relevant documentation or information that supports the storage of my personal belongings. I have previously communicated that the debt pursued by XXXX XXXX XXXX XXXX is linked to a landlord facing alleged legal violations. It is within your responsibility 1
I kindly request that you investigate the accuracy and completeness of all information associated with these accounts. If 5
I kindly request that you promptly rectify this matter by removing the unauthorized inquiry from my credit file or 1
I kindly request that you provide verifiable documentation of this clause. 1
I kindly request that you review the late payment records for my account. If you can not provide evidence supporting the late payment or if there has been an oversight 1
I kindly request that you take the necessary steps to remove these inaccurate charge offs from my credit reports. I expect that appropriate fines and penalties be imposed upon TransUnion 1
I kindly request that you take the necessary steps to remove these inaccurate charge offs from my credit reports. I expect that appropriate fines and penalties be imposed upon XXXX 2
I kindly request that your agency provide me with proof of the certified letter purportedly sent as notification of this debt. This documentation is crucial for verifying that my rights under federal law were respected and that I was indeed given a fair opportunity to dispute the debt in question. 9
I kindly request the immediate removal of any erroneous or unsupported material from this page 3
I kindly request the immediate removal of any incorrect or unsupported material from this page 1
I kindly request the prompt removal of any erroneous or unsupported content from this page to ensure the integrity of the provided information. 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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