Total complaints
1
Filed since PARA
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I just received a new confirmation email from Citi stating that a new check valued XXXX USD was sent on XX/XX/XXXX ( ordered during my call on XX/XX/XXXX - see confirmation email XXXX ).'s complaint history from CFPB public records. 1 consumers have filed complaints since PARA. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since PARA
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I just received a new confirmation email from Citi stating that a new check valued XXXX USD was sent on XX/XX/XXXX ( ordered during my call on XX/XX/XXXX - see confirmation email XXXX ).'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| but it was only then that I noticed that Citi had changed the value from XXXX USD to XXXX USD ( which I had previously not noticed on the confirmation email ). I subsequently called Citi XXXX XXXX on XX/XX/XXXX | 1 |
| Issue | Complaints |
|---|---|
| but also told me that they could not see the full history anymore | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I just received a new confirmation email from Citi stating that a new check valued XXXX USD was sent on XX/XX/XXXX ( ordered during my call on XX/XX/XXXX - see confirmation email XXXX ). has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to PARA, and the most recent logged activity is PARAGRAPH , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I just received a new confirmation email from Citi stating that a new check valued XXXX USD was sent on XX/XX/XXXX ( ordered during my call on XX/XX/XXXX - see confirmation email XXXX ). reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "but it was only then that I noticed that Citi had changed the value from XXXX USD to XXXX USD ( which I had previously not noticed on the confirmation email ). I subsequently called Citi XXXX XXXX on XX/XX/XXXX", and the single most common underlying issue is "but also told me that they could not see the full history anymore".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I just received a new confirmation email from Citi stating that a new check valued XXXX USD was sent on XX/XX/XXXX ( ordered during my call on XX/XX/XXXX - see confirmation email XXXX ).: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I just received a new confirmation email from Citi stating that a new check valued XXXX USD was sent on XX/XX/XXXX ( ordered during my call on XX/XX/XXXX - see confirmation email XXXX ). has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I just received a new confirmation email from Citi stating that a new check valued XXXX USD was sent on XX/XX/XXXX ( ordered during my call on XX/XX/XXXX - see confirmation email XXXX ). has a 0% timely response rate to CFPB complaints.
The most common issue reported against I just received a new confirmation email from Citi stating that a new check valued XXXX USD was sent on XX/XX/XXXX ( ordered during my call on XX/XX/XXXX - see confirmation email XXXX ). is "but also told me that they could not see the full history anymore" in the "but it was only then that I noticed that Citi had changed the value from XXXX USD to XXXX USD ( which I had previously not noticed on the confirmation email ). I subsequently called Citi XXXX XXXX on XX/XX/XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.