Total complaints
1
Filed since I ne
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I keep being told that even though I made a payment on XX/XX/XXXX I am late until I make 2 payments. I let XXXX XXXX know that that is n't going to happen. XXXX XXXX offered to call me back after she track down where my payments were reversed to and why the XX/XX/XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since I ne. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I ne
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I keep being told that even though I made a payment on XX/XX/XXXX I am late until I make 2 payments. I let XXXX XXXX know that that is n't going to happen. XXXX XXXX offered to call me back after she track down where my payments were reversed to and why the XX/XX/XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| but I did continue at this point to receive numerous collections calls to pay the delinquent debt. I called XXXX on XX/XX/XXXX at XXXX | 1 |
| State | Complaints |
|---|---|
| payment is coming up as late or not paid. She will call me back on Monday by XXXX CT. XXXX did call and told me to pay 2 payments in XX/XX/XXXX to bring the account current. | 1 |
| Issue | Complaints |
|---|---|
| and XXXX says she did not see a XX/XX/XXXX payment. However | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I keep being told that even though I made a payment on XX/XX/XXXX I am late until I make 2 payments. I let XXXX XXXX know that that is n't going to happen. XXXX XXXX offered to call me back after she track down where my payments were reversed to and why the XX/XX/XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I ne, and the most recent logged activity is I never re, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I keep being told that even though I made a payment on XX/XX/XXXX I am late until I make 2 payments. I let XXXX XXXX know that that is n't going to happen. XXXX XXXX offered to call me back after she track down where my payments were reversed to and why the XX/XX/XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "but I did continue at this point to receive numerous collections calls to pay the delinquent debt. I called XXXX on XX/XX/XXXX at XXXX", and the single most common underlying issue is "and XXXX says she did not see a XX/XX/XXXX payment. However".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I keep being told that even though I made a payment on XX/XX/XXXX I am late until I make 2 payments. I let XXXX XXXX know that that is n't going to happen. XXXX XXXX offered to call me back after she track down where my payments were reversed to and why the XX/XX/XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I keep being told that even though I made a payment on XX/XX/XXXX I am late until I make 2 payments. I let XXXX XXXX know that that is n't going to happen. XXXX XXXX offered to call me back after she track down where my payments were reversed to and why the XX/XX/XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I keep being told that even though I made a payment on XX/XX/XXXX I am late until I make 2 payments. I let XXXX XXXX know that that is n't going to happen. XXXX XXXX offered to call me back after she track down where my payments were reversed to and why the XX/XX/XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against I keep being told that even though I made a payment on XX/XX/XXXX I am late until I make 2 payments. I let XXXX XXXX know that that is n't going to happen. XXXX XXXX offered to call me back after she track down where my payments were reversed to and why the XX/XX/XXXX is "and XXXX says she did not see a XX/XX/XXXX payment. However" in the "but I did continue at this point to receive numerous collections calls to pay the delinquent debt. I called XXXX on XX/XX/XXXX at XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.