Total complaints
1
Filed since On M
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I insisted that I didnt authorize the disputed {$550.00} charge and I asked her to provide me with a copy of the disputed {$550.00} charge and all receipts with my signature from XXXX XXXX XXXX before she refund them the disputed charge. I advised that I didnt sign's complaint history from CFPB public records. 1 consumers have filed complaints since On M. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On M
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I insisted that I didnt authorize the disputed {$550.00} charge and I asked her to provide me with a copy of the disputed {$550.00} charge and all receipts with my signature from XXXX XXXX XXXX before she refund them the disputed charge. I advised that I didnt sign's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XX/XX/2019 | 1 |
| State | Complaints |
|---|---|
| nor did I authorize the {$550.00} disputed charge and insisted that it is fraud. I also asked to make sure that she looks at all the facts before she decides and to let me talk to her supervisor | 1 |
| Issue | Complaints |
|---|---|
| one to verify it was some from American Express and 3 more times because I kept getting disconnected. I was extremely disappointed with her lack of knowledge and lack of customer service. She advised that because I provided my credit card and driver license to the merchant ( she was referring to XXXX XXXX XXXX ) that I gave the business permission to charge my account and that no fraud occurred. She then advised that she was going to refund the money to the merchant and that I had made a claim for 3 charges for a total of {$1300.00}. ( please see my original dispute XXXX ). I advised that I only disputed {$550.00} and I advised that I did not authorize the {$550.00}. I advised that myself going to a merchant and buying a service of a product does not give the merchant the authority to charge me whatever they want to charge me. I then asked her if she had read the document that I sent American Express on XX/XX/2019 | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I insisted that I didnt authorize the disputed {$550.00} charge and I asked her to provide me with a copy of the disputed {$550.00} charge and all receipts with my signature from XXXX XXXX XXXX before she refund them the disputed charge. I advised that I didnt sign has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On M, and the most recent logged activity is On Monday, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I insisted that I didnt authorize the disputed {$550.00} charge and I asked her to provide me with a copy of the disputed {$550.00} charge and all receipts with my signature from XXXX XXXX XXXX before she refund them the disputed charge. I advised that I didnt sign reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XX/XX/2019", and the single most common underlying issue is "one to verify it was some from American Express and 3 more times because I kept getting disconnected. I was extremely disappointed with her lack of knowledge and lack of customer service. She advised that because I provided my credit card and driver license to the merchant ( she was referring to XXXX XXXX XXXX ) that I gave the business permission to charge my account and that no fraud occurred. She then advised that she was going to refund the money to the merchant and that I had made a claim for 3 charges for a total of {$1300.00}. ( please see my original dispute XXXX ). I advised that I only disputed {$550.00} and I advised that I did not authorize the {$550.00}. I advised that myself going to a merchant and buying a service of a product does not give the merchant the authority to charge me whatever they want to charge me. I then asked her if she had read the document that I sent American Express on XX/XX/2019".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I insisted that I didnt authorize the disputed {$550.00} charge and I asked her to provide me with a copy of the disputed {$550.00} charge and all receipts with my signature from XXXX XXXX XXXX before she refund them the disputed charge. I advised that I didnt sign: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I insisted that I didnt authorize the disputed {$550.00} charge and I asked her to provide me with a copy of the disputed {$550.00} charge and all receipts with my signature from XXXX XXXX XXXX before she refund them the disputed charge. I advised that I didnt sign has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I insisted that I didnt authorize the disputed {$550.00} charge and I asked her to provide me with a copy of the disputed {$550.00} charge and all receipts with my signature from XXXX XXXX XXXX before she refund them the disputed charge. I advised that I didnt sign has a 0% timely response rate to CFPB complaints.
The most common issue reported against I insisted that I didnt authorize the disputed {$550.00} charge and I asked her to provide me with a copy of the disputed {$550.00} charge and all receipts with my signature from XXXX XXXX XXXX before she refund them the disputed charge. I advised that I didnt sign is "one to verify it was some from American Express and 3 more times because I kept getting disconnected. I was extremely disappointed with her lack of knowledge and lack of customer service. She advised that because I provided my credit card and driver license to the merchant ( she was referring to XXXX XXXX XXXX ) that I gave the business permission to charge my account and that no fraud occurred. She then advised that she was going to refund the money to the merchant and that I had made a claim for 3 charges for a total of {$1300.00}. ( please see my original dispute XXXX ). I advised that I only disputed {$550.00} and I advised that I did not authorize the {$550.00}. I advised that myself going to a merchant and buying a service of a product does not give the merchant the authority to charge me whatever they want to charge me. I then asked her if she had read the document that I sent American Express on XX/XX/2019" in the "XX/XX/2019" product category.
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