Total complaints
1
Filed since At t
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I feel like the bank put me in a situation that I wouldn't be in if they never sent me that email's complaint history from CFPB public records. 1 consumers have filed complaints since At t. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since At t
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I feel like the bank put me in a situation that I wouldn't be in if they never sent me that email's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| there was only a couple days before my payment was due. I wasn't able to make it to the bank until Monday the XXXX of XXXX. The bank wasn't able to resolve the issues that were caused by not being able to skip the payment. My mortgage and some credit cards didn't get paid. After meeting with them at the bank I found out that the reason for all of this happening is because my wife is also on the loan | 1 |
| State | Complaints |
|---|---|
| or if they were better informed on their customers before sending an email with an offer that didn't pertain to me | 1 |
| Issue | Complaints |
|---|---|
| that they lied to me when they said they sent me the email with the forms to sign already. They would've had to send the email to my wife to sign also | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I feel like the bank put me in a situation that I wouldn't be in if they never sent me that email has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to At t, and the most recent logged activity is At this po, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I feel like the bank put me in a situation that I wouldn't be in if they never sent me that email reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "there was only a couple days before my payment was due. I wasn't able to make it to the bank until Monday the XXXX of XXXX. The bank wasn't able to resolve the issues that were caused by not being able to skip the payment. My mortgage and some credit cards didn't get paid. After meeting with them at the bank I found out that the reason for all of this happening is because my wife is also on the loan", and the single most common underlying issue is "that they lied to me when they said they sent me the email with the forms to sign already. They would've had to send the email to my wife to sign also".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I feel like the bank put me in a situation that I wouldn't be in if they never sent me that email: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I feel like the bank put me in a situation that I wouldn't be in if they never sent me that email has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I feel like the bank put me in a situation that I wouldn't be in if they never sent me that email has a 0% timely response rate to CFPB complaints.
The most common issue reported against I feel like the bank put me in a situation that I wouldn't be in if they never sent me that email is "that they lied to me when they said they sent me the email with the forms to sign already. They would've had to send the email to my wife to sign also" in the "there was only a couple days before my payment was due. I wasn't able to make it to the bank until Monday the XXXX of XXXX. The bank wasn't able to resolve the issues that were caused by not being able to skip the payment. My mortgage and some credit cards didn't get paid. After meeting with them at the bank I found out that the reason for all of this happening is because my wife is also on the loan" product category.
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