2026 data Public-data reference. official source

Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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25.6K companies starting with "I"

Showing 25.4K–25.4K of 25.6K

Sort by: Name Most Complaints Timely Response
Company Complaints
it's like a scheme!! 1
it's my money 1
it's my reporting that is filled against and must be argued back. Not pnc 's responsibility to be responsible in the first place or fix the problem they did create. But to hang up on their customers and blame them 1
it's not 1
it's not a guarantee. They might still deny your application if your circumstances have changed since the initial soft pull 1
it's not acceptable. They are ruining my benefit by limiting my credit line for unacceptable reasons.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,NY,11756,,Consent provided,Web,2022-08-24,Closed with explanation,Yes,N/A,5910115 1
it's not CapitalOne responsibility to ascertain if company the Consumer does business with is a scam or not. In addition 1
it's not even possible to clear a child support judgement until the child support payments are completed. They don't seem to know this. Btw 1
it's not in the truth in lending. The borrower agreements show {$200000.00}. 2
it's not intimidation or something else negative? Nope 1
it's not like it a service being offered through a third party website? 1
it's one of those things. Not for a letter 1
it's only by mail correspondence and maybe they could try to get sooner. Again 1
it's out of our hands 1
It's perfectly legal. '' My friend replied 1
it's placed on the back end 3
it's possible you've received a false alert. To verify 1
it's right. 1
it's safe to say that their note taking is not a valid source for accurate information. 1
it's statistically probable that it's a XXXX XXXX and XXXX issue 1
it's still not here ... WHAT... ALL of this over {$15.00} ... Yes 1
it's surprising that the incorrect account information was not detected and communicated earlier. 1
it's taken me hours and I really don't have the time to wait two hours in a single uninterrupted block once a month just to pay my mortgage. Truist claimed that they are having no broad-based issues at this time 1
it's the bank 's fault and responsibility to take long time to process the payment after sending the customer confirmed payment email. I have called the bank and they refused to give the refund for the unreasonable fee and charge.,,CAPITAL ONE FINANCIAL CORPORATION,,XXXXX,,Consent provided,Web,2024-10-21,Closed with explanation,Yes,N/A,10524221 1
it's the the Know your customer department '' and send me back to that department and they again tell me no it's not them. 1
it's then forwarded to the creditor ( XXXX ). The creditor ( XXXX ) goes through the process of looking into the matter and then reports to them ( Experian ) if the dispute needs an update or not. The creditor ( XXXX ) DOES NOT have to furnish any proof to them ( Experian ) regarding the dispute. They ( Experian ) just relies on what the creditor ( XXXX ) reports and that closes the dispute out. Experian DOES NOT investigate the dispute in any way ... ...????? I couldn't respond to this comment. So I just got off the phone in great awe. XXXX XXXX XXXX : I generated another online dispute regarding XXXX XXXX again 1
it's there just for marketing purposes and trick customers. 1
IT'S TIME - CREDIT REPAIR LLC 1
it's too late now 1
it's unfortunate that I would even need to state that American Express should consider looking inward on how it treats employees who attempt to reset a relationship with a card member that has been harmed due to an error in payment allocation. 1
it's worth noting that if PayPal has decided to part ways with us 1
It's XXXX 1
it's XXXX ) 1
it's your fault 1
it/they provided him only with the last four ( 4 ) digits of the account number to match against the phone-based ACH authorization with a live agent that occurred on XXXX XX/XX/2022. And 1
it/they provided him only with the XXXX XXXXr ( XXXX ) digits of the account number to match against the phone-based ACH authorization with a XXXX agent that occurred on XXXX XXXX XXXX. And 1
it/you would have discovered that the amount you paid to the county was for the last 2 months of XXXX 1
ITALBANK INTERNATIONAL, INC. 7
itd be at the least the XXXX portion of my signature and not a XXXX. 1
item # 6 1
item C of the Deposit Account Agreement Dave 's States : If you do make a mistake [ on the check ] contact Us right away through the chat feature of the mobile app or by email at XXXX and we can attempt to have the check that was mailed voided and help you obtain a refund '' Once again 1
item is a duplicate on this report which causes significant damage to my account. Should be reporting as paid in full and never late but was never properly investigated by experian ) XXXX XXXX account XXXX ( disputed XX/XX/2023 1
Item Number XXXX XXXX XXXX XXXX XXXX XXXX. 1
itemization 3
itemization ). This violates FCRA 1681i 1
Itemization of Amount Financed ( which varies {$280000.00} in promissory note and XXXX on this document ) 1
itemization of the amount financed means a disclosure of the following items 5
itemization of the debt 1
itemizations of the original invoice- over a warranty that had not been honored ( brake pads ) and work that was not authorized to be performed ( exhaust ). When I contacted Capital One on XX/XX/XXXX 1
itemized accounting ( XX/XX/XXXXXXXX. XXXX ) ) 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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