2026 data Public-data reference. official source

Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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25.6K companies starting with "I"

Showing 22.8K–22.9K of 25.6K

Sort by: Name Most Complaints Timely Response
Company Complaints
indicates a severe failure in OneMain 's tax and credit reporting systems. 1
indicates that a reasonable reinvestigation has not been completed in accordance with Section 611. 2
indicates that I only owe {$450.00} and its all due on the XXXX ( see comenity3.png ). 1
indicates that less principle is owed than Santander acknowledges. I asked XXXX XXXX to please provide me with an amortization from the Bank. for my comparison. 1
indicates that the consumer ( me ) is protected by the Government ( .gov ) from bureaucratic banks ( Financial Protection ). 1
indicates that the facts of the case as outlined in our detailed response were never reviewed by Chase or considered when issuing their dispute denial. Our case deserves more than that. 1
indicates this is from sometime in XX/XX/2013. XXXX XXXX XXXX was struck by a tornado in XX/XX/2013 and completely torn down by XX/XX/2013. This is a verifiable fact 1
indicating 2 different amounts I had paid to them ( still did not get an answer why are these amounts different for the same date of XX/XX/XXXX? ) and they insist that I did not change my address to XXXX? XXXX? I never lived in XXXX. Their Consumer Business and Banking Operations Department is not aware of the CDO Recovery Department letters sent to am and asked me to fax them their own US BANK letter. I did. The numerous back and forth correspondence to them and my submitted claim to XX/XX/XXXX recently and XX/XX/XXXX disputes ( 3 times as well ) result in empty US BANK response letters : you did not change the address and to be fair to other customers 1
indicating a failure of their reinvestigation. 2
indicating a failure to properly verify the accuracy of the information. 1
indicating a lack of clarity or adherence to stated policies. 1
indicating a larger pattern where mailed checks are ignored 1
indicating a potential misrepresentation by XXXX Ford. 1
indicating a severe lapse in compliance with FACTAs requirements for consumer notification and security. 1
indicating a severe lapse in compliance with FACTAs requirements for consumer notification and security. I have already taken steps to address these issues by contacting COMENITYCB directly 1
indicating a severe lapse in compliance with FACTAs requirements for consumer notification and security. I have already taken steps to address these issues by contacting EQUIFAX directly 1
indicating a severe lapse in compliance with FACTAs requirements for consumer notification and security. I have already taken steps to address these issues by contacting EXPERIAN directly 1
indicating a severe lapse in compliance with FACTAs requirements for consumer notification and security. I have already taken steps to address these issues by contacting MIDLAND CREDIT MANAGEMENT directly 1
indicating a severe lapse in compliance with FACTAs requirements for consumer notification and security. I have already taken steps to address these issues by contacting TRANSUNION directly 1
indicating a significant problem with the accuracy of the information being reported. 2
indicating a systemic issue within their system 1
indicating an error in your reporting. I dispute the entire account and request that you verify the Date Opened and Date of First Delinquency for this account. 1
indicating an independent means of repaying any obligation arising from the proposed extension of credit in connection with the account. 4
indicating an independent means of repaying any obligation arising from the proposed extension of credit in connection with the account.,,CAPITAL ONE FINANCIAL CORPORATION,GA,30083,,Consent provided,Web,2022-01-08,Closed with explanation,Yes,N/A,5084838 1
indicating another potential violation. Request for Resolution : I believe that Wells Fargo 's actions were not only unfair but also potentially discriminatory. The lack of proper notification and the severe impact on my credit score suggest that the bank may have unfairly targeted my account 1
indicating either an improper classification of the debt or an attempt to unlawfully collect on a previously discharged obligation. 2
indicating how absurd her so called policy is 1
indicating internal inconsistency. 1
indicating it's a fixed rate loan is deceptive without additional disclosures showing at least the standard repayment scenario and what the total cost of the loan will be to the consumer. 1
indicating mailed NOEs to both organizations. 1
indicating missed or late payments 2
indicating moisture inside the vehicle These conditions render the vehicle unsafe and unacceptable 1
indicating my concern that such an offer would constitute satisfaction and accord with my ultimate concern being the adverse credit history. Ultimately I told the representative that I wasn't even sure I'd be keeping a credit card with the Card side of Discover Bank because of the interaction. I thanked the representative and disconnected the line. 1
indicating my quarterly enrollment confirmation was completed. These emails unfortunately do not indicate the months covered by the activation 1
indicating ongoing fraudulent activity 1
indicating our payments were deferred until XX/XX/year>. 1
indicating ProCollect failed to communicate the dispute to the credit bureaus. I eventually had to file a direct dispute with TransUnion in late XXXX to get the item updated. Following my dispute 1
indicating property taxes may increase during the second year of homeownership. What Lakeview fails to recognize is that XXXX XXXX properly forecasted property taxes at the time it was my servicer/lender. It is unclear why Lakeview attached a document from an entirely different mortgage servicer when justifying their own negligence. All this accomplished was demonstrate that XXXX XXXX performed a valid escrow analysis. I of course responded immediately and have sent several e-mails to them since 1
indicating some initially incorrect or omitted information. 2
indicating that : Funds were deposited into this fraudulent account. 1
indicating that Cash App also purposefully slows automated resolutions for several days 1
indicating that ChexSystems ' data is influencing current decision-making processes 1
indicating that he had heard this many times before. After considerable back and forth 1
indicating that he just took over as the previous processor is out of office for a bit. He stated that he would see if there was anything else needed to get the loan going. That day 1
indicating that my loans did not qualify for reimbursement. I inquired a few times why this was the case. The loans were Federally backed loans originally with Salle Mae ; I had no choice that it was converted to Navient. Further 1
indicating that my request was processed and that investigation results were mailed to me 1
indicating that no evidence was provided 1
indicating that Ocwen had rejected a large number of her payments. This was the first time she received any notice that her payments from XXXX through XXXX were being rejected. They had been accepted previously.,,Ocwen Financial Corporation,NY,124XX,,Consent provided,Web,2017-05-05,Closed with explanation,Yes,N/A,2476644 1
indicating that payments were not applied correctly. 1
indicating that since the transfer was done through Chase mobile app 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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