Total complaints
1
Filed since In X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows indicating 2 different amounts I had paid to them ( still did not get an answer why are these amounts different for the same date of XX/XX/XXXX? ) and they insist that I did not change my address to XXXX? XXXX? I never lived in XXXX. Their Consumer Business and Banking Operations Department is not aware of the CDO Recovery Department letters sent to am and asked me to fax them their own US BANK letter. I did. The numerous back and forth correspondence to them and my submitted claim to XX/XX/XXXX recently and XX/XX/XXXX disputes ( 3 times as well ) result in empty US BANK response letters : you did not change the address and to be fair to other customers's complaint history from CFPB public records. 1 consumers have filed complaints since In X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since In X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How indicating 2 different amounts I had paid to them ( still did not get an answer why are these amounts different for the same date of XX/XX/XXXX? ) and they insist that I did not change my address to XXXX? XXXX? I never lived in XXXX. Their Consumer Business and Banking Operations Department is not aware of the CDO Recovery Department letters sent to am and asked me to fax them their own US BANK letter. I did. The numerous back and forth correspondence to them and my submitted claim to XX/XX/XXXX recently and XX/XX/XXXX disputes ( 3 times as well ) result in empty US BANK response letters : you did not change the address and to be fair to other customers's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| in writing | 1 |
| State | Complaints |
|---|---|
| we will not change the credit report ''. How can a consumer as myself be protected from this large hegemony bank and prove that I did submit address change prior to leaving and did so when already inside the country and they did not? How? All I request is that my credit reporting compromised '' status be changed appropriately! It is obvious that had I been aware of the overdraft | 1 |
| Issue | Complaints |
|---|---|
| as there was nothing on my file. then 30 days later with no response - I called again and submitted again another claim | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
indicating 2 different amounts I had paid to them ( still did not get an answer why are these amounts different for the same date of XX/XX/XXXX? ) and they insist that I did not change my address to XXXX? XXXX? I never lived in XXXX. Their Consumer Business and Banking Operations Department is not aware of the CDO Recovery Department letters sent to am and asked me to fax them their own US BANK letter. I did. The numerous back and forth correspondence to them and my submitted claim to XX/XX/XXXX recently and XX/XX/XXXX disputes ( 3 times as well ) result in empty US BANK response letters : you did not change the address and to be fair to other customers has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In X, and the most recent logged activity is In XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, indicating 2 different amounts I had paid to them ( still did not get an answer why are these amounts different for the same date of XX/XX/XXXX? ) and they insist that I did not change my address to XXXX? XXXX? I never lived in XXXX. Their Consumer Business and Banking Operations Department is not aware of the CDO Recovery Department letters sent to am and asked me to fax them their own US BANK letter. I did. The numerous back and forth correspondence to them and my submitted claim to XX/XX/XXXX recently and XX/XX/XXXX disputes ( 3 times as well ) result in empty US BANK response letters : you did not change the address and to be fair to other customers reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "in writing", and the single most common underlying issue is "as there was nothing on my file. then 30 days later with no response - I called again and submitted again another claim".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating indicating 2 different amounts I had paid to them ( still did not get an answer why are these amounts different for the same date of XX/XX/XXXX? ) and they insist that I did not change my address to XXXX? XXXX? I never lived in XXXX. Their Consumer Business and Banking Operations Department is not aware of the CDO Recovery Department letters sent to am and asked me to fax them their own US BANK letter. I did. The numerous back and forth correspondence to them and my submitted claim to XX/XX/XXXX recently and XX/XX/XXXX disputes ( 3 times as well ) result in empty US BANK response letters : you did not change the address and to be fair to other customers: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
indicating 2 different amounts I had paid to them ( still did not get an answer why are these amounts different for the same date of XX/XX/XXXX? ) and they insist that I did not change my address to XXXX? XXXX? I never lived in XXXX. Their Consumer Business and Banking Operations Department is not aware of the CDO Recovery Department letters sent to am and asked me to fax them their own US BANK letter. I did. The numerous back and forth correspondence to them and my submitted claim to XX/XX/XXXX recently and XX/XX/XXXX disputes ( 3 times as well ) result in empty US BANK response letters : you did not change the address and to be fair to other customers has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
indicating 2 different amounts I had paid to them ( still did not get an answer why are these amounts different for the same date of XX/XX/XXXX? ) and they insist that I did not change my address to XXXX? XXXX? I never lived in XXXX. Their Consumer Business and Banking Operations Department is not aware of the CDO Recovery Department letters sent to am and asked me to fax them their own US BANK letter. I did. The numerous back and forth correspondence to them and my submitted claim to XX/XX/XXXX recently and XX/XX/XXXX disputes ( 3 times as well ) result in empty US BANK response letters : you did not change the address and to be fair to other customers has a 0% timely response rate to CFPB complaints.
The most common issue reported against indicating 2 different amounts I had paid to them ( still did not get an answer why are these amounts different for the same date of XX/XX/XXXX? ) and they insist that I did not change my address to XXXX? XXXX? I never lived in XXXX. Their Consumer Business and Banking Operations Department is not aware of the CDO Recovery Department letters sent to am and asked me to fax them their own US BANK letter. I did. The numerous back and forth correspondence to them and my submitted claim to XX/XX/XXXX recently and XX/XX/XXXX disputes ( 3 times as well ) result in empty US BANK response letters : you did not change the address and to be fair to other customers is "as there was nothing on my file. then 30 days later with no response - I called again and submitted again another claim" in the "in writing" product category.
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