indicating my concern that such an offer would constitute satisfaction and accord with my ultimate concern being the adverse credit history. Ultimately I told the representative that I wasn't even sure I'd be keeping a credit card with the Card side of Discover Bank because of the interaction. I thanked the representative and disconnected the line.

What the CFPB Record Shows About indicating my concern that such an offer would constitute satisfaction and accord with my ultimate concern being the adverse credit history. Ultimately I told the representative that I wasn't even sure I'd be keeping a credit card with the Card side of Discover Bank because of the interaction. I thanked the representative and disconnected the line.

indicating my concern that such an offer would constitute satisfaction and accord with my ultimate concern being the adverse credit history. Ultimately I told the representative that I wasn't even sure I'd be keeping a credit card with the Card side of Discover Bank because of the interaction. I thanked the representative and disconnected the line. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I as, and the most recent logged activity is I asked XX, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, indicating my concern that such an offer would constitute satisfaction and accord with my ultimate concern being the adverse credit history. Ultimately I told the representative that I wasn't even sure I'd be keeping a credit card with the Card side of Discover Bank because of the interaction. I thanked the representative and disconnected the line. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "stating that Discover Card '' internal policy would not allow her to transfer me to a supervisor. I asked again o be transferred to another supervisor and stated that I would be filing a complaint. XXXX again refused to transfer me to another supervisor. I informed her that I would be disconnecting the line and calling back XXXX continued to use every tactic possible to keep me on the line", and the single most common underlying issue is "ma'am. '' I called back within half an hour later. I explained to the representative what had just happened and additionally that I have never been treated so poorly by Discover Card in the fifteen ( 15 ) years I've held a card. This representative apologized for the ordeal".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating indicating my concern that such an offer would constitute satisfaction and accord with my ultimate concern being the adverse credit history. Ultimately I told the representative that I wasn't even sure I'd be keeping a credit card with the Card side of Discover Bank because of the interaction. I thanked the representative and disconnected the line.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.