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Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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25.6K companies starting with "I"

Showing 2.0K–2.0K of 25.6K

Sort by: Name Most Complaints Timely Response
Company Complaints
I could resubmit the reimbursement requests 1
I could skip a payment 1
I could still make payments until the balance is paid off. By law 1
I could stop all the process 1
I could take the report to the police station. 1
I could talk with about this matter 2
I could then go pick up my car. I told the gentleman I would call the dealership to give them a heads up that it would be quicker to get my vehicle. After I hung up with them 1
I could use it to pay the balance. This was dated XX/XX/XXXX 1
I could wait until XXXX at the end of the grace period to make my XXXX and XXXX payments ( assuming they didn't get processed by the Guaranteed Rate autopay ) 1
I could without issue 1
I could write one to myself and deposit it into my checking account. I took Chase up on their offer and wrote myself a {$2000.00} check and deposited it via mobile deposit 1
I could've already disputed this charge or could have worked with the airline directly to get a refund. I feel scammed and I know Chase has ROBBED me of {$3000.00}. 1
I couldn't access their website at all. I was able to pay all my other bills online from another country - even my electricity bill - but I couldn't even access the Loancare website! 1
I couldn't get ahold of the merchant 1
I couldn't help but think in my head 1
I couldn't recall the answer 1
I couldn't`t reach out to anybody. In Nexa Mortgage there is no supervisor 1
I couldnt afford to live in the city that I grew up in 1
I couldnt financially pay it plus it was not my fault. 1
I couldnt redeem or attend the sale to protect my interests exactly what the notice rules are designed to prevent. Pennsylvania courts recognize that failure to send proper notices causes real harm 1
I couldnt verify any details with them. The user with the XXXX number had become the primary account holder immediately after the transfer and subsequently closed the account. Now 1
I countered that I am not in a position to afford a 24-month spread and insisted that the matter be researched for the root cause. It was suggested that perhaps a request could be submitted to extend the spread over a longer period of time. I requested a ticket be created for the longer extension and a RUSH on the second ticket to determine the incidents root cause. Further 1
I covered the next day before Arvest Bank suspending my access to online banking services.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ARVEST BANK GROUP 1
I created a dispute case with Apple Cash representative. She also helped me by blocking the hacker from having access to my children 's accounts. She told me that I should be hearing back from someone within about ten days about the dispute. 1
I created the value and originated the credit in this transaction. This act established my right to payment 1
I cried all morning because our vacation is ruined because of this incorrect report you gave to air bnb. 1
I currently live at : XXXX XXXX XXXX XXXX XXXX 2
I currently reside in XXXX 1
I CUSS 1
I cut the card up and discarded it in the trash not too long after the fact. The next week or XXXX after 1
I decided i would call the number on my debit card for customer service. After a brief explanation 1
I decided it was best to leave and my husband and I left the XXXX dealership. As we were driving on the freeway back to XXXX 1
I decided not to keep calling and wait for something to change. 1
I decided not to travel that weekend and await my new card in the mail. 1
I decided pay off all what I owe this company and close account. I told about this to some Manager not sure who and pay off through phone again and REQUEST to CLOSE MY ACCOUNT. I explain that I dont want have deal with this Credit Card company who keep assaulting me for no reason without explanation without respect. I cut off card and requested did not bother me again. I to weeks I received E-mail from Discover. They informed me that THEY were unable to verify my personal information and Immediately closed my account. They informed that my Credit Score Will be affected this and recommended contact Credit Bureau directly. I still did not received hard copy of my statement and I did not saw my transactions for 2 months. 1
I decided that I would not continue to waste my time. As such 1
I decided that it would be a good time to begin building a positive 1
I decided that the piddling amount of interest they were offering was irrelevant ( something like XXXX cents earned in XX/XX/XXXX ) especially compared to 1 % interest peers 1
I decided to apply with several other banks for a new merchant account. Each time 2
I decided to call around and ask legal questions as to what to do. I contacted a bankrupcy attorney that informed me of all tthe court case filings for the forclosure 1
I decided to call the number ( XXXX ) listed on the transaction via online banking. Sure enough 1
I decided to call US Bank. This is all still in XXXX of XXXX. I spoke with 2 representatives from US Bank. I asked them specifically 2
I decided to call XXXX XXXX. This is all still in XXXX of XXXX. I spoke with 2 representatives from XXXX XXXX. I asked them specifically 2
I decided to call XXXX XXXX. This is all still in XXXX of XXXX. I spoke with XXXX representatives from XXXX XXXX. I asked them specifically 2
I decided to cancel the card. 1
I decided to cancel the check and pay it online 1
I decided to check my bank account with my phone app. All my money was gone. They was no money left. The {$9000.00} was phantom money. He was still on the phone 1
I decided to check my business account via the App. I determined that all of my business funds 1
I decided to contact the Citi XXXX XXXX XXXX. Unfortunately 1
I decided to continue my search on the main site. 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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