2026 data Public-data reference. official source

Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

25.6K companies starting with "I"

Showing 2.0K–2.0K of 25.6K

Company Complaints
I could have paid it on the spot. 1
I could have paid the balance with a XXXX XXXX account. But my issue is with WF. I called WF to find out why my XXXX card wasn't paid and was told that my account had been frozen. WHAT?? I had neither consented or was notified that my account had been frozen. I couldn't believe it! I asked why it was frozen and COULDN'T BE PROVIDED AN ANSWER! I was transferred multiple times and explained my situation multiple times to different WF personnel but still couldn't be told why my account was frozen. One guy suggested that my account wasn't properly reopened in XXXX 1
I could have reconsolidated into the correct direct loan right away and corrected the problem. 1
I could have submitted my payment then! 1
I could have waited until the check was definitively cleared or declined. Instead 1
I could inform them about the illegality of the provision of services 1
I could leverage that period until XX/XX/XXXX 1
I could make this problem go away by just paying it. That is wrong though. I was with my daughter when this fraud took place 1
I could move to the next item. There were nine school loans alone. Unsatisfactory. I spoke to a supervisor and told him I would be disputing all of the fraudulent information immediately. The failure of Transunion to accept that would be met with a flurry of lawsuits. I asked him to transfer me to their legal department if the proposal I was offering was untenable. We resolved most of the discrepancies by the end of XXXX. 1
I could n't ever get a loan to buy a generator during that time. 4
I could n't notify my payroll department to discontinue my direct deposit in time. On Friday 1
I could not access my account in order to pay it. Since I had no further communications from XXXX I presumed the account was closed and any further bills were voided. 1
I could not afford to take this kind of a hit again. I also did not know if they would be able to refund me the second payment if it did go through twice 1
I could not buy a policy in the interim. 1
I could not call and instead emailed them. I got two seperate emails that were automated and directed me to their FAQs page. I was asking specifically about a specific case that had to do with my account 1
I could not charge more than XXXX dollars and they claim I had a XXXX bill! 1
I could not determine whether the balance was legitimate or whether Aargon had the legal authority to report or collect it. 1
I could not do so on the website or app the payment option was blocked and it showed my next payment due date as XX/XX/XXXX and the regular payment amount due was {$28000.00}. I tried calling Shellpoint but could not get anyone so I sent a message on the app through the contact us option. When I finally spoke to someone 1
I could not even cancel online 1
I could not fathom how a mobile home would have been appraised as real property and been given a loan of {$150000.00}. 1
I could not get a refund. I was then told to contact the merchant 1
I could not get the offer. I asked has anyone got the offer after the fact? She said she could not confirm or deny. I asked why not? She said the is specific information about someones account. I disagreed at this was more general. 1
I could not have known I was forfeiting the larger bonus. 1
I could not have missed my recertification date or have been required to recertify in XX/XX/2023. The earliest I can be required to recertify my IDR plan is 6 months after the payment pause ends. Also under the rule of FSA/U.S. Department of Education 1
I could not have paid because perhaps I missed a phone call from an unknown number that did not leave a message. If I were to pay {$92.00} to every missed call on my phone in 2020 ( amid the election spam season and every other phone call ) 1
I could not hear most of what was said 1
I could not legally enter into a binding lease or be held individually financially responsible for housing-related debt. Reporting this account as an individual obligation is therefore inaccurate and legally invalid. 1
I could not locate any documents dating that far back and as time lapsed 1
I could not make! I would have to make two payments in XXXX. 1
I could not obtain the total estimated closing amount until mid-XX/XX/XXXX. As of now 1
I could not reach the loss mitigation department over the phone 1
I could not see the documents clearly that were being displayed. Early ones that were presented pertained to warranty 1
I could not speak with a supervisor without verifying my middle name '' 3
I could not start my car and the ignition would not turn over. I expressed concern about this when I did purchase the vehicle 1
I could not sustain these payments on my newly acquired job income ( was unemployed from XX/XX/XXXX to XX/XX/XXXX ) working in XXXX XXXX XXXX currently. I reached out to them and they stated there is nothing we can do 1
I could not use my reward certificates at all 1
I could not wait extended periods of time. Therefore 1
I could not withdraw this money or transfer it back to the linked checking account. 1
I could of contacted people then. Nothing made any sense: I dont know if she was punishing me for contacting corporate. Why would she keep me there interrogating 1
I could of had dozens of homes to choose from at then bargain basement prices 1
I could only assume and place my trust in XXXX that the people from the website were legitimate and real applicants respective to XXXX advertisement/s. I attempted to contact each all applicants to schedule interviews. I reserved more than over 20 appointments and from the 20 1
I could only do it myself. 1
I could pay and they said I had to pay the collection agency. 1
I could pay the {$180.00} during the process. After the dispute was settled 1
I could possibly do a forbearance temporarily but that wouldnt count toward the payments either. I told him I can not afford the {$490.00} payment 1
I could receive a refund. 1
I could receive the supporting documentation immediately once the banker at the local branch was verified and made the request on my behalf. Otherwise 1
I could report them to both the DOE and your organization. 1
I could request in writing that my escrow refund of {$1500.00} be applied towards my outstanding balance. Once I made the payment 1
i could resubmit all my data again and possibly it would be reviewed. 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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