Total complaints
1
Filed since Due
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I could still make payments until the balance is paid off. By law's complaint history from CFPB public records. 1 consumers have filed complaints since Due . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Due
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I could still make payments until the balance is paid off. By law's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I contacted Exeter Finance again and spoke with a representative by the name of XXXX XXXX ( employee id : XXXX ). After handling my initial request | 1 |
| State | Complaints |
|---|---|
| Exeter Finance will continue to report to the credit bureau. And being that my maturity date has passed and the full balance is due | 1 |
| Issue | Complaints |
|---|---|
| regarding my maturity | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I could still make payments until the balance is paid off. By law has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Due , and the most recent logged activity is Due to a b, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I could still make payments until the balance is paid off. By law reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I contacted Exeter Finance again and spoke with a representative by the name of XXXX XXXX ( employee id : XXXX ). After handling my initial request", and the single most common underlying issue is "regarding my maturity".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I could still make payments until the balance is paid off. By law: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I could still make payments until the balance is paid off. By law has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I could still make payments until the balance is paid off. By law has a 0% timely response rate to CFPB complaints.
The most common issue reported against I could still make payments until the balance is paid off. By law is "regarding my maturity" in the "I contacted Exeter Finance again and spoke with a representative by the name of XXXX XXXX ( employee id : XXXX ). After handling my initial request" product category.
Read our methodology — how this data is sourced, computed, and verified.