Total complaints
1
Filed since Fast
2026 data Public-data reference. official source
I could not sustain these payments on my newly acquired job income ( was unemployed from XX/XX/XXXX to XX/XX/XXXX ) working in XXXX XXXX XXXX currently. I reached out to them and they stated there is nothing we can do
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I could not sustain these payments on my newly acquired job income ( was unemployed from XX/XX/XXXX to XX/XX/XXXX ) working in XXXX XXXX XXXX currently. I reached out to them and they stated there is nothing we can do's complaint history from CFPB public records. 1 consumers have filed complaints since Fast. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Fast
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
I could not sustain these payments on my newly acquired job income ( was unemployed from XX/XX/XXXX to XX/XX/XXXX ) working in XXXX XXXX XXXX currently. I reached out to them and they stated there is nothing we can do complaint mix by product
- loans again 1 100.0% – 0% relief
How I could not sustain these payments on my newly acquired job income ( was unemployed from XX/XX/XXXX to XX/XX/XXXX ) working in XXXX XXXX XXXX currently. I reached out to them and they stated there is nothing we can do's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| loans again went into repayment | 1 |
Top States
| State | Complaints |
|---|---|
| the answer is no in terms of reducing or changing payment. '' They insisted I ask friends/family for money or get a better job or another job. '' They refused to acknowledge I was previously eligible for deferments and purposefully mislead me to options while hiding other available options from me as a borrower. I called back again this week ( XX/XX/XXXX ) and was refused access to the consumer advocate department of their company as I was returning a call from that department. I was forced to transfer to the collections department '' where a supervisor acknowledged the whole 48 month max deferment '' was indeed an error but refused to provide this in writing. They also stated you never used your internship deferment and you could have used in school deferment from XX/XX/2017 to present but chose not to '' which is a blatant lie as they INSISTED on multiple occasions I was no longer eligible for in school deferment. I asked to supervisor to cancel auto debits to my account and asked again for payment relief or another plan and was again told by now qualifying for the rate reduction program you are no longer eligible for at least one year to apply for any other payment program. '' I can't afford these payments and they mislead me into a payment plan I can't afford at this time and refuse to work with me on this. I asked they send every communication in writing and they stated verbally we are not required to offer more affordable payment options nor are we obligated in your state to respond to or consider requests for documents and communication in writing. '' As a XXXX XXXX XXXX and on the path to becoming a XXXX XXXX | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| forced me to use month of forbearance. End of XX/XX/XXXX they demanded $ 1700+ a month. After speaking to multiple supervisors they agreed '' to do a financial review and stated I could enter a Rate Reduction Program. After 2 months in the program | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About I could not sustain these payments on my newly acquired job income ( was unemployed from XX/XX/XXXX to XX/XX/XXXX ) working in XXXX XXXX XXXX currently. I reached out to them and they stated there is nothing we can do
I could not sustain these payments on my newly acquired job income ( was unemployed from XX/XX/XXXX to XX/XX/XXXX ) working in XXXX XXXX XXXX currently. I reached out to them and they stated there is nothing we can do has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Fast, and the most recent logged activity is Fast forwa, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I could not sustain these payments on my newly acquired job income ( was unemployed from XX/XX/XXXX to XX/XX/XXXX ) working in XXXX XXXX XXXX currently. I reached out to them and they stated there is nothing we can do reports a 0% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "loans again went into repayment", and the single most common underlying issue is "forced me to use month of forbearance. End of XX/XX/XXXX they demanded $ 1700+ a month. After speaking to multiple supervisors they agreed '' to do a financial review and stated I could enter a Rate Reduction Program. After 2 months in the program".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I could not sustain these payments on my newly acquired job income ( was unemployed from XX/XX/XXXX to XX/XX/XXXX ) working in XXXX XXXX XXXX currently. I reached out to them and they stated there is nothing we can do: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does I could not sustain these payments on my newly acquired job income ( was unemployed from XX/XX/XXXX to XX/XX/XXXX ) working in XXXX XXXX XXXX currently. I reached out to them and they stated there is nothing we can do have?
I could not sustain these payments on my newly acquired job income ( was unemployed from XX/XX/XXXX to XX/XX/XXXX ) working in XXXX XXXX XXXX currently. I reached out to them and they stated there is nothing we can do has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does I could not sustain these payments on my newly acquired job income ( was unemployed from XX/XX/XXXX to XX/XX/XXXX ) working in XXXX XXXX XXXX currently. I reached out to them and they stated there is nothing we can do respond to complaints on time?
I could not sustain these payments on my newly acquired job income ( was unemployed from XX/XX/XXXX to XX/XX/XXXX ) working in XXXX XXXX XXXX currently. I reached out to them and they stated there is nothing we can do has a 0% timely response rate to CFPB complaints.
What is the most common complaint about I could not sustain these payments on my newly acquired job income ( was unemployed from XX/XX/XXXX to XX/XX/XXXX ) working in XXXX XXXX XXXX currently. I reached out to them and they stated there is nothing we can do?
The most common issue reported against I could not sustain these payments on my newly acquired job income ( was unemployed from XX/XX/XXXX to XX/XX/XXXX ) working in XXXX XXXX XXXX currently. I reached out to them and they stated there is nothing we can do is "forced me to use month of forbearance. End of XX/XX/XXXX they demanded $ 1700+ a month. After speaking to multiple supervisors they agreed '' to do a financial review and stated I could enter a Rate Reduction Program. After 2 months in the program" in the "loans again went into repayment" product category.
Read our methodology — how this data is sourced, computed, and verified.
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