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Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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25.6K companies starting with "I"

Showing 1.7K–1.8K of 25.6K

Sort by: Name Most Complaints Timely Response
Company Complaints
I cant prove its paid by that cause there is no name of company where the bill came from nor would it say paid in full ... .I am so mad that all these places don't give a XXXX about you and all they want is money..all of them told me it would be over 6 weeks before my credit report would say its been paid or longer depending on how they feel ... .this is not XXXX right ... I'm trying to get my credit to a great place and they don't seem to want to do XXXX for you ....,Company believes it acted appropriately as authorized by contract or law,Collection Resources 1
I cant receive any XXXX LOANS.,,EQUIFAX 2
I cant receive any XXXX LOANS.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,XXXXX,,Consent provided,Web,2021-12-25,Closed with explanation,Yes,N/A,5041107 1
I cant receive any XXXX XXXX,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
I cant receive any XXXX XXXX.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
I cant see it on my reports. Ive tried getting my XXXX XXXX file but that has been a strugggle to obtain. Something isnt right in how Im being reported.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,92504,,Consent provided,Web,2024-04-26,Closed with explanation,Yes,N/A,8868414 1
I cant see it on my reports. Ive tried getting my XXXX XXXX file but that has been a strugggle to obtain. Something isnt right in how XXXX being reported.,,EQUIFAX 1
I cant work out anything with my biggest creditor cause they are XXXX 1
I carried it to the bank where the branch manager knew me and I asked to be allowed to collect any monies due 1
I cashed it and paid bills once funds were available. The following Monday 1
I categorically state that I have neither authorized nor initiated the following inquiries : those made by XXXX XXXX Bank XXXX on XX/XX/XXXX ; by XXXX XXXX Bank XXXX on XX/XX/XXXX ; and by XXXX XXXX on XX/XX/XXXX. Their inclusion in my credit file misrepresents my credit history and violates multiple federal statutes 2
I categorically state that I have neither authorized nor initiated the following inquiries : those made by XXXX XXXX XXXX XXXX on XX/XX/XXXX ; by XXXX XXXX XXXX XXXX on XX/XX/XXXX ; and by XXXX XXXX on XX/XX/XXXX. Their inclusion in my credit file misrepresents my credit history and violates multiple federal statutes 1
I categorically state that I have neither authorized nor initiated the following inquiries : those made by XXXX XXXX XXXX XXXX on XX/XX/XXXX ; by XXXX XXXX XXXX XXXX on XX/XX/XXXX ; and by XXXX XXXX on XX/XX/XXXX. Their inclusion in my credit file misrepresents my credit history and violates multiple federal statutes 3
I caught it before I sent it and then didn't authorize '' payment. However 1
I certainly called XXXX as the site told me to do it. However 1
I certainly can re-send the affidavit packet to you via Certified Mail. Please let me know if this is the case and confirm the correct address to which I should ship the packet. '' I did not hear anything back for the next XX/XX/XXXX days 1
I certify that I am qualified and authorized to file this dispute. 1
I challenge Paypal to present the documentation of investigations that were done on my account whose findings '' were used to justify keeping my account closed with a freeze on money in the account. This was until XXXX helped resolve the situation. I am now pursuing the deposits 1
I changed the email address associated with the account back to my own. 1
I changed to XXXX. I paid XXXX in full 1
I chatted again with another Citi representative to accelerate the process. This time 1
I check 1 time right when I was submitting the application 1
i check his purchased against the account like i always do. The amount of his receipts match the amount of the debit on my account for his purchases. I check my account again at about XXXX XXXX because i have a debit scheduled to come through the next day 1
I check my credit card statement and it informs me that the {$11000.00} payment has been rescinded by the payer claiming that it was made in error. 1
I CHECK MY REPORT WEEKLY. I HUNG UP ON HIM AND BLOCKED THE PHONE # XXXX I CALLED THE POLICE DEPARTMENT AND LET THEM KNOW AND THE OFFICER SAID TO CALL YOUR FAMILY AND FRIENDS BECAUSE THEY MAY TRY TO REACH OUT TO MY FAMILY TO GET MORE INFORMATION ON ME.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK 1
I check my spam holder up to XX/XX/XXXX no email from Mr. Cooper. 1
I check the the balance of the loan. By this time I had already made 3 payments 1
I checked 1
I checked back the website and was shocked to see the autopayment was not made for XXXX. so 1
I checked it was unsuccessful 1
I checked my account and the payment to XXXX XXXX was still processing for the amounts of {$3300.00} and {$1000.00}. The representative said 1
I checked my account and the promotional balance had been updated to reflect my {$300.00} payment showing a new balance of {$94.00} 1
I checked my account balances online and it shows that I still have a negative balance in my account yet it shows that all transactions have been processed 1
I checked my account online and notice that there was a payment pending for {$290.00} ( the non-settlement ) amount. When I called and asked the rep about the payment 1
I checked my account onXX/XX/XXXX to confirm the payment had been posted. I found that the money was posted on XX/XX/XXXX but it was also reversed on the account showing the money was still due XXXX. 1
I checked my Credit report from XXXX 1
I checked my credit score and noticed a tremendous drop from XXXX to XXXX. After diving deeper 1
I checked my email and there was no notification from PayPal of this transaction. As a speaking to the bank representative 1
I checked my Navient sent documents 1
I checked my payment history 1
I checked my report to verify their claims. Upon checking 1
I checked with them again on their policy at that time and I was told the same information. If there was a policy change 1
I choose to move out given the voided lease. XXXX then contracted with Columbia Debt Recovery to attempt collection who began contacting me for unwarranted and illegitimate collection. On XX/XX/XXXX I requested all relevant lease documents ( including XXXX notice to tenants and unilateral modifications to the lease ) as well as all email correspondence between myself and XXXX management. I received no information and Columbia Debt Recovery efforts ceased. In XXXX of XXXX I noticed a significant drop ( from XXXX to XXXX ) in my credit score 1
I chose not to contest it further because the funds were used for business purposes. 1
I chose the recurring monthly auto debit method because I do not have to worry about any problem with missed payments or late payments. 2
I chose this. However 1
I chose to have the balance due applied to the end of the loan. I was told that I would be receiving paperwork that needed to be signed 1
I chose to print off another PDF of the loan page 1
I cited my rights under the Fair Credit Reporting Act ( FCRA ) : FCRA 605B ( a ) ( 1 ) requiring deletion of information resulting from identity theft. 3
I cited three cases and one opinion letter from the FTC to support this. The most relevant case on point is a decision that was made in Massachusetts just months prior to the XXXX case 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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