I checked my account onXX/XX/XXXX to confirm the payment had been posted. I found that the money was posted on XX/XX/XXXX but it was also reversed on the account showing the money was still due XXXX.

What the CFPB Record Shows About I checked my account onXX/XX/XXXX to confirm the payment had been posted. I found that the money was posted on XX/XX/XXXX but it was also reversed on the account showing the money was still due XXXX.

I checked my account onXX/XX/XXXX to confirm the payment had been posted. I found that the money was posted on XX/XX/XXXX but it was also reversed on the account showing the money was still due XXXX. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Afte, and the most recent logged activity is After anot, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, I checked my account onXX/XX/XXXX to confirm the payment had been posted. I found that the money was posted on XX/XX/XXXX but it was also reversed on the account showing the money was still due XXXX. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I texted my brother", and the single most common underlying issue is "and he advised I needed to go to my credit union and reverse the credit. I did this on XX/XX/XXXX. The reversal was confirmed on XX/XX/XXXX and I called XXXX for the overnight payoff address. On XX/XX/XXXX".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I checked my account onXX/XX/XXXX to confirm the payment had been posted. I found that the money was posted on XX/XX/XXXX but it was also reversed on the account showing the money was still due XXXX.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.