Total complaints
1
Filed since Comp
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I checked my report to verify their claims. Upon checking's complaint history from CFPB public records. 1 consumers have filed complaints since Comp. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Comp
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I checked my report to verify their claims. Upon checking's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| TransUnion received a dispute letter along with supporting documents regarding the following inaccurate items listed on my TransUnion credit report. CB INDIGO po box XXXX XXXX | 1 |
| State | Complaints |
|---|---|
| the items were still listed. I then reached out to their customer support and chatted with XXXX. XXXX also confirmed the items were not there. I expressed to him that they were still listed everywhere I checked. He was not able to explain why. I told him I would wait a while. Here we are over 100 days later and all three items still appear. Not only do they appear on the credit report | 1 |
| Issue | Complaints |
|---|---|
| OR XXXX Requested On XX/XX/XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I checked my report to verify their claims. Upon checking has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Comp, and the most recent logged activity is Complaint , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I checked my report to verify their claims. Upon checking reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "TransUnion received a dispute letter along with supporting documents regarding the following inaccurate items listed on my TransUnion credit report. CB INDIGO po box XXXX XXXX", and the single most common underlying issue is "OR XXXX Requested On XX/XX/XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I checked my report to verify their claims. Upon checking: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I checked my report to verify their claims. Upon checking has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I checked my report to verify their claims. Upon checking has a 0% timely response rate to CFPB complaints.
The most common issue reported against I checked my report to verify their claims. Upon checking is "OR XXXX Requested On XX/XX/XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX" in the "TransUnion received a dispute letter along with supporting documents regarding the following inaccurate items listed on my TransUnion credit report. CB INDIGO po box XXXX XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.