2026 data Public-data reference. official source

Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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25.6K companies starting with "I"

Showing 1.2K–1.2K of 25.6K

Sort by: Name Most Complaints Timely Response
Company Complaints
I basically had them refund me my money 1
I became behind on my student payments for a while as I failed to obtain a higher paying job until recently. I tried to pay back what I was behind on in XXXX though 1
I became concerned and called my mom. And I asked her to run it by the machine again. I leaned over to look and she separated the bills and let the machine count each {$100.00} 1
I became concerned of the looming Foreclosure. My realtor attempted to help me do a Deed in lieu of Foreclosure with Wells Fargo. They refused every attempt and allowed me to continue to head down the path towards Foreclosure. By XXXX 0f XXXX 1
I became extremely concerned that although a tremendous downturn was experienced in the LIBOR index due to mortgage market adversity 1
I became informed that on the XXXX XXXX there is a settlement going out because students at XXXX XXXX were misled and wronged to get into this XXXX program and I feel that I was a victim of as well. 1
I became responsible for interest from the day I purchased the mattress 1
I became suspicious So yesterday I called the XXXX XXXX head office in New York and they put me through to their official register and after their search advised that there was NO XXXX XXXX XXXX XXXX in any office of XXXX XXXX and also that his E address was not genuine. 1
I become closer to defaulting on my student loans. 1
I beg this office to help get my checks 1
I began a series of regular phone calls to Chase attempting to get information about why my title was held up and how it could be corrected. As I worked my way through individuals in the escalation department and through my secure messaging portal 1
I began calling and speaking to the credit bureau departments. This was so time consuming. The credit bureau department that I spoke to stated that Equifax was responsible for removing the reporting and sent me back to Equifax. I am simply asking them to remove the items from the credit report that are greater than 10 years old. The rep who I spoke to yesterday said the reportings can remain on the report for decades 1
I began contacting all of my creditors in an attempt to settle everything I owed 1
I began having trouble with [ Car would not start 1
I began making my new permanent 1
I began noticing problems with nothing playing at all or constantly freezing to the point where streams would be stuck at the same spot for hours. I informed each seller of the issues and also made XXXX aware of the problems I was having. Finally 1
I began questioning them on their investigation practices and learned that they use a third party back office investigators '' and could not tell me what steps were taken during the investigation. They also told me that the federal government didn't allow them to investigate further so they had to deny '' the claim. 1
I began receiving calls three times day 1
I began receiving letters from lawyers stating that Portfolio and Associates was suing me and providing a case number. This information was not initially communicated by Portfolio and Associates. 1
I began receiving mortgage payment requests ( going back to XX/XX/XXXX ) and was told that PHH was my new mortgage company 1
I began receiving vague suspicious phone calls telling me to call First National Bank 1
I began receiving vague suspicious phone calls telling me to call XXXX XXXXXXXX XXXX 1
I began repayment of this loan under false information and have since been playing catch up and not given a fair opportunity to be a good standing 1
I began to be confused. 1
I began to become fearful for the safety of my wife. 1
I began to look for help. I filed a complaint with the XXXX XXXX XXXX After several attempts to contact Modern Mortgage 1
I began to think nothing was happening with my other credit accounts. After I cancelled 1
I began trying to negotiate with Navient for a lower payment plan 1
I began what has ultimately turned out to be an extremely time-consuming and frustrating experience trying to stop money from wrongly being withdrawn from my account and also trying to receive reimbursement for all the unauthorized withdrawals. I've made numerous phone calls and have visited both the local branch of TD Bank and XXXX XXXX Bank in person several times each. I've had to proactively authorize a Stop Payment '' order for XXXX XXXX XXXX '' withdrawals from my account 1
I begged them for a loan modification. The first time 1
I begged them to at least give us a direction 1
I begged them to review documents and they never acknowledged them or escalated. 1
I begin my journey with trying to figure out what to do. A lovely being named XXXX 1
I begin receiving emails from this company 1
I believe 6
I believe ( a ) my credit profile was screwed up by XXXX entirely ; ( b ) XXXX didn't demonstrate well attitude on supporting me getting this cleared up. I got tired calling XXXX again and again. I'd like to come here for additional help from you.,,JPMORGAN CHASE & CO.,CA,95126,,Consent provided,Web,2019-07-05,Closed with explanation,Yes,N/A,3296823 1
I believe ( a ) my credit profile was XXXX up by Equifax entirely ; ( b ) Equifax didn't demonstrate well attitude on supporting me getting this cleared up. I got tired calling Equifax again and again. I'd like to come here for additional help from you.,,EQUIFAX 1
I believe ) since XXXX. Do you not have that payment information yet?,,AES/PHEAA,MD,20744,,Consent provided,Web,2017-01-26,Closed with explanation,Yes,No,2312960 1
I believe ; I am not sure because of all the unnecessary jargon in the letter ; I could be wrong again. basically I will never be able to pay off the cash advance this way unless I pay off the entire balance ; at this point this is impossible for me ; so paypal credit would drain me as much as they can. shame 1
I believe Chase Auto finance may have given information from 1
I believe Coinbase 1
I believe due to Chase 's wrongful credit hit 1
I believe Dynamic is attempting to harass me as I had reported DYNAMIC to the CFPB previously.,,Dynamic Recovery Solutions 1
I believe Dynamic is attempting to harass me as I had reported XXXX to the CFPB previously.,Company chooses not to provide a public response,Harvest Credit Management VII 1
I believe Experian has failed to comply with multiple sections of the FCRA. Specifically 1
I believe I am a victim of predatory lending. I even confirmed with another mortgage company 1
I believe I deserve consideration and correction of this error. This situation arose not from any fault of mine but from documented mistakes by your staff. 1
I believe I just have sent a letter from me to notify Equifax headquarters that I have already provided the necessary information 1
I believe I made it clear how the driver fooled me into signing this on the basis that it 's for insurance. 4
I believe I never signed any account application for that account XXXX and so its terms and conditions do no represent in any way something signed or agreed to it so whatever those terms and/or conditions of account XXXX Represents WF Only. In addition any of my accounts other than account XXXX. 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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