Total complaints
1
Filed since Then
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I basically had them refund me my money's complaint history from CFPB public records. 1 consumers have filed complaints since Then. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Then
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I basically had them refund me my money's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I got my student loan bill and it hadn't dropped by nearly as much and something seemed off. I called and spoke to who knows how many people and eventually had it escalated to some higher-ups ( XXXX XXXX and XXXX XXXX | 1 |
| State | Complaints |
|---|---|
| go back to my regular loan term and by then was so fed up with it and also XXXX so could not handle the stress so that I dropped it. | 1 |
| Issue | Complaints |
|---|---|
| after hours of calls | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I basically had them refund me my money has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Then, and the most recent logged activity is Then anoth, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I basically had them refund me my money reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I got my student loan bill and it hadn't dropped by nearly as much and something seemed off. I called and spoke to who knows how many people and eventually had it escalated to some higher-ups ( XXXX XXXX and XXXX XXXX", and the single most common underlying issue is "after hours of calls".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I basically had them refund me my money: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I basically had them refund me my money has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I basically had them refund me my money has a 0% timely response rate to CFPB complaints.
The most common issue reported against I basically had them refund me my money is "after hours of calls" in the "I got my student loan bill and it hadn't dropped by nearly as much and something seemed off. I called and spoke to who knows how many people and eventually had it escalated to some higher-ups ( XXXX XXXX and XXXX XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.