Total complaints
1
Filed since Upon
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I believe Chase Auto finance may have given information from's complaint history from CFPB public records. 1 consumers have filed complaints since Upon. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Upon
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I believe Chase Auto finance may have given information from's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| two different call center associates claimed the information in the report was obtained from publicly available information. When I asked where this information was found | 1 |
| State | Complaints |
|---|---|
| or access to my credit report to third parties for this sort of advertisement. Chase Auto Finance has been difficult to work with | 1 |
| Issue | Complaints |
|---|---|
| definitely is not | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I believe Chase Auto finance may have given information from has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Upon, and the most recent logged activity is Upon calli, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I believe Chase Auto finance may have given information from reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "two different call center associates claimed the information in the report was obtained from publicly available information. When I asked where this information was found", and the single most common underlying issue is "definitely is not".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I believe Chase Auto finance may have given information from: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I believe Chase Auto finance may have given information from has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I believe Chase Auto finance may have given information from has a 0% timely response rate to CFPB complaints.
The most common issue reported against I believe Chase Auto finance may have given information from is "definitely is not" in the "two different call center associates claimed the information in the report was obtained from publicly available information. When I asked where this information was found" product category.
Read our methodology — how this data is sourced, computed, and verified.