2026 data Public-data reference. official source

Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

25.6K companies starting with "I"

Showing 8.7K–8.7K of 25.6K

Company Complaints
I would have to make three ( 3 ) consecutive payments in order get out of the program. I explained that how I could do that 1
I would have to pay a special fee to the lender. I refused.,,Finance of America Mortgage LLC,DC,20002,,Consent provided,Web,2015-06-12,Closed with explanation,Yes,Yes,1409424 1
I would have to pay for the class anyway and would not receive credit 2
I would have to pay in full and the offer was off the table. Then he said in order to have your collections removed from your credit report you will have to pay the entire amount {$2200.00}. I said no 1
I would have to pay off my entire credit card balance ( {$7400.00} ). 1
I would have to provide this new information. I tried to remove my credit card information with the same result. 1
i would have to repay the state 1
I would have to reverse it back to my account by adding myself as a recipient. I was sent a code to enter and followed his instructions on how to get the money sent back to myself 1
I would have to send back the wrong product ( which is fine ) but according to their return policy I would need to pay a restocking fee since the product was not defective or damaged. In the end 1
I would have to ship them back to XXXX. 1
I would have told you. '' Wow. Even the deposit slip I received with the deposit says nothing at all about the possibility that a check might not be good 1
I would have verified it was a legitimate charge and the issue would have been easily settled. 1
I would have written down the account number and pin number. The company is now telling me that what their representatives told me was wrong and that I am responsible for their mistake 1
I would have XXXX XXXX/month taken out for garnishment. I offered an amount to settle on since they said nothing else could be done. That {$500.00} offered was denied. The woman said the client would not accept such a low amount. She then told me the amount of the alleged debt was {$1500.00} 1
I would have {$2.00} left after 3 months if I DIDN'T EVEN USE the card.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Netspend Corporation,VA,23059,,Consent provided,Web,2018-10-20,Closed with explanation,Yes,N/A,3051662 1
I would immediately be vindicated by Citi 1
I would institute proceedings to close my account. 1
I would later be eligible for a loan modification as per XX/XX/XXXX rules. They explained that Forbearance would allow me to go into default without incurring any fees and penalties 1
I would later learn in billing and filed disputes for them ) more on that later. 1
I would learn that there was a rejected payment of {$150.00} ( that happened on XXXX but didn't post until XX/XX/XXXX ) 1
I would leave there today with it fitting perfect. I asked for the total 1
I would like Capital One 1
I would like evidence showing why you and the company who provided the data to you consider the financial state as such. The law requires that I have proof of a permissible purpose for any inquiry within my report. Therefore 1
I would like for Capital One to remove the XXXX XXXX payments between the both of the cards that were deemed to have had fraudulent pavements 1
I would like for Experian to report that this account has been settled 1
I would like it removed immediately. 2
I would like it removed immediately. Please provide me with the method of verification that you and/or your staff used to verify and validate this inquiry. 1
I would like more specific details. Documentation for Disputed Items : As per the Fair Credit Reporting Act 1
I would like my cosigner to be released from any financial responsibility & obligation on this loan. 1
I would like my refinance processed and a swift closing 1
I would like my {$920.00} back and this company exposed. 1
I would like some grace given I have been a long time customer at Truist and please do the right thing and waive or refund some of the recent overdraft fees that have occurred since the force pull so I can try to get out of this financial hole I'm in for me and my son.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRUIST FINANCIAL CORPORATION,NC,28226,,Consent provided,Web,2024-07-17,Closed with explanation,Yes,N/A,9543051 1
I would like some verbal commitment as to why I should continue banking with chase. I will definitely be inclined if I dont receive effective resolutions to broadcast my entire experience along with all the documentation that I have collected and provided to you with my vast social network 1
I would like the credit bureaus to remove the collection account from XXXX and to revoke the company 's right to report until a thorough investigation of this company has been concluded. 1
I would like the to pay my homeowners insurance outside of escrow to lower my monthly payments.,,AmeriHome Mortgage Company 1
I would like this account removed and blocked from reporting on my credit report since they are continuing to report false information 2. Portfolio Recovery Assoc/Acct XXXX In the same dispute letters on XX/XX/XXXX 1
I would like this account removed and blocked from reporting on my credit report since they are continuing to report false information 2. XXXX XXXX XXXX/Acct XXXX In the same dispute letters on XX/XX/XXXX 1
I would like this account removed and blocked from reporting on my credit report since they are continuing to report false information 2. XXXX XXXX XXXX/Acct XXXX In the same dispute letters on XX/XX/XXXX 1
I would like this in writing via USPS mail and a personal phone call from you. 1
I would like to address a matter that has been weighing on me. Given my history with the bank and my good standing 1
I would like to be considered for assistance programs based on need not race.,,Mr. Cooper Group Inc.,PA,19124,,Consent provided,Web,2019-10-03,Closed with explanation,Yes,N/A,3394785 1
I would like to bring to your attention that this late payment is inaccurate and unjustified. 1
I would like to discuss this more fully in 2 weeks 1
I would like to ensure that your agency also removes this inaccurate information from my credit report Furthermore 1
i would like to file a complain against XXXX of your fraud investigation representatives as she was very unprofessional 1
I would like to file this grievance encouraging investigation into their business practices and ethics.,,JPMORGAN CHASE & CO.,OH,43551,,Consent provided,Web,2020-12-08,Closed with explanation,Yes,N/A,3968094 1
i would like to fix the problem by a mortgage deferral 1
I would like to formally request information on the process for loan discharge on loans ( XXXX ) & ( XXXX ).,,Goal Structured Solutions 1
I would like to know so I can contact the appropriate agencies to correct it. After reviewing my credit reports from all three bureaus 1
I would like to know who did they talk to. 3

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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