2026 data Public-data reference. official source

I would like to be considered for assistance programs based on need not race.,,Mr. Cooper Group Inc.,PA,19124,,Consent provided,Web,2019-10-03,Closed with explanation,Yes,N/A,3394785

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows I would like to be considered for assistance programs based on need not race.,,Mr. Cooper Group Inc.,PA,19124,,Consent provided,Web,2019-10-03,Closed with explanation,Yes,N/A,3394785's complaint history from CFPB public records. 1 consumers have filed complaints since FHA . The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
0
States Active
FHA
Since

Total complaints

1

Filed since FHA

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

I would like to be considered for assistance programs based on need not race.,,Mr. Cooper Group Inc.,PA,19124,,Consent provided,Web,2019-10-03,Closed with explanation,Yes,N/A,3394785 complaint mix by product

Total complaints: 1

I would like to be considered for assistance programs based on need not race.,,Mr. Cooper Group Inc.,PA,19124,,Consent provided,Web,2019-10-03,Closed with explanation,Yes,N/A,3394785 complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). now they: 1 complaints (100.0%), resolution 0.0% now they 100.0%
  • now they 1 100.0% 0% relief

How I would like to be considered for assistance programs based on need not race.,,Mr. Cooper Group Inc.,PA,19124,,Consent provided,Web,2019-10-03,Closed with explanation,Yes,N/A,3394785's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
now they just glance from a distance. It lowered its credit score acceptance to XXXX or above so that more people can qualify and purchase homes within a specific price range and most of those homes have major issues. The people who purchase them are living paycheck to paycheck and if you miss one or two payments they can begin the process of foreclosing 1

Top Issues

Issue Complaints
you are homeless because your credit is damaged 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About I would like to be considered for assistance programs based on need not race.,,Mr. Cooper Group Inc.,PA,19124,,Consent provided,Web,2019-10-03,Closed with explanation,Yes,N/A,3394785

I would like to be considered for assistance programs based on need not race.,,Mr. Cooper Group Inc.,PA,19124,,Consent provided,Web,2019-10-03,Closed with explanation,Yes,N/A,3394785 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to FHA , and the most recent logged activity is FHA has we, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, I would like to be considered for assistance programs based on need not race.,,Mr. Cooper Group Inc.,PA,19124,,Consent provided,Web,2019-10-03,Closed with explanation,Yes,N/A,3394785 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "now they just glance from a distance. It lowered its credit score acceptance to XXXX or above so that more people can qualify and purchase homes within a specific price range and most of those homes have major issues. The people who purchase them are living paycheck to paycheck and if you miss one or two payments they can begin the process of foreclosing", and the single most common underlying issue is "you are homeless because your credit is damaged".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I would like to be considered for assistance programs based on need not race.,,Mr. Cooper Group Inc.,PA,19124,,Consent provided,Web,2019-10-03,Closed with explanation,Yes,N/A,3394785: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does I would like to be considered for assistance programs based on need not race.,,Mr. Cooper Group Inc.,PA,19124,,Consent provided,Web,2019-10-03,Closed with explanation,Yes,N/A,3394785 have?

I would like to be considered for assistance programs based on need not race.,,Mr. Cooper Group Inc.,PA,19124,,Consent provided,Web,2019-10-03,Closed with explanation,Yes,N/A,3394785 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does I would like to be considered for assistance programs based on need not race.,,Mr. Cooper Group Inc.,PA,19124,,Consent provided,Web,2019-10-03,Closed with explanation,Yes,N/A,3394785 respond to complaints on time?

I would like to be considered for assistance programs based on need not race.,,Mr. Cooper Group Inc.,PA,19124,,Consent provided,Web,2019-10-03,Closed with explanation,Yes,N/A,3394785 has a 0% timely response rate to CFPB complaints.

What is the most common complaint about I would like to be considered for assistance programs based on need not race.,,Mr. Cooper Group Inc.,PA,19124,,Consent provided,Web,2019-10-03,Closed with explanation,Yes,N/A,3394785?

The most common issue reported against I would like to be considered for assistance programs based on need not race.,,Mr. Cooper Group Inc.,PA,19124,,Consent provided,Web,2019-10-03,Closed with explanation,Yes,N/A,3394785 is "you are homeless because your credit is damaged" in the "now they just glance from a distance. It lowered its credit score acceptance to XXXX or above so that more people can qualify and purchase homes within a specific price range and most of those homes have major issues. The people who purchase them are living paycheck to paycheck and if you miss one or two payments they can begin the process of foreclosing" product category.

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