2026 data Public-data reference. official source

Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

25.6K companies starting with "I"

Showing 8.6K–8.7K of 25.6K

Company Complaints
I would have just transferred funds to my bank. It is a HORRIBLE thing to have my own money being thrown around without my knowledge or consent. Also 1
I would have kept my other XXXX as I was expecting {$12000.00} of discount against the lease and the ability to possibly later purchase the vehicle using the rebate money.,,TOYOTA MOTOR CREDIT CORPORATION,CO,80537,,Consent provided,Web,2025-02-04,Closed with explanation,Yes,N/A,11932435 1
I would have kept them on my account after they did not need the cards any longer. The fact that I removed them from my accounts mean they do not need the cards any longer and I was not helping them to build credit. If that is the case 1
I would have known this was a signature for personal guaranty. 1
I would have known to make the combined one time and automatic payment of {$2200.00}. There was no way for me to know my autopayment would not still occur. 1
I would have known to take the correct action. In fact 1
I would have known. As I mentioned above 2
I would have likely been automatically routed to the Collections Department for a proper account review 1
I would have made a payment 1
I would have made a police report back then. I have been trying to work with Midland but it seems to me that they do not care if someone identity was stolen or not just as long they are paid the full amount of the debt in question.,,ENCORE CAPITAL GROUP INC.,HI,967XX,Servicemember,Consent provided,Web,2018-07-23,Closed with non-monetary relief,Yes,N/A,2970784 1
I would have made one big payment at one time. We should not have to pay {$25.00} ( NSF ) when the money was there. 1
I would have made the correct amount due. I want to dispute the past due balance as several billing errors occurred because I did not receive any billing statements since XX/XX/XXXX Every month since XX/XX/XXXX 1
I would have made the correct amount due. I want to dispute the past due balance as several billing errors occurred because I did not receive any billing statements since XX/XX/XXXX. Every month since XX/XX/XXXX 2
I would have never agreed to participate. 1
I would have never agreed to those terms nor would I have went to the branch in the first place. They used deception to get me into their local branch under false pretenses. 1
I would have never agreed. But 1
I would have never signed for this loan. So I'm out of options. I need some help on refinancing my private loan and I need my account researched to see if the interest was calculated accurately. I feel that my balance should be lower than it's current amount. Since I left XXXX XXXX XXXX 1
I would have never taken the loan and/or furniture. They totally deceived me. 1
I would have never used the card for XXXX cents. Furthermore 1
I would have no evidence that they had not paid me. Finally 1
I would have no options left for the reduced payment plan. 1
I would have not agreed to that modification. I wish for the CFPB to investigate the terms of my refinance as unfair and help me to get the Shared Appreciation waived by Ocwen. ( as they originally agreed to numerous times over the phone and on paper XXXX/XXXX/2015 and XXXX/XXXX/2015 only to change their mind after I wasted so much time 1
I WOULD HAVE NOT GONE WITH M & T. THEIR STANDARDS ARE LOW AND THEY HAVE A LACK OF CUSTOMER SERVICE AND KNOWLEDGE. 1
I would have opened a case on each transaction but I didnt know to ask or do so as a consumer who had never been through this type of event before. 1
I would have opted for a 30-year term if I had seen an accurate account of my monthly payment before closing. In discussions 1
I would have owed {$26.00}. A pair of blue legging pants that cost {$25.00} from the order placed on XX/XX/XXXX had a hole in the XXXX. Victorias Secret mailed out the same blue legging pants which also had a hole in the XXXX. I contacted VIctorias Secret customer service regarding this and I was told that Id be refunded for the pants. If I did indeed owe Victoria Secret anything 1
I would have paid off the lease balance in early XXXX 1
I would have paid that too. XXXX XXXX XXXX said they were combined. Why should I think otherwise .... Twice my mortgage has changed companies and BOTH times I was notified by the company who held the mortgage and the company to purchased the mortgage that I was to send payments to them- I was sent MONTHLY payment statements and payment coupons. 1
I would have paid them off. But the opportunity was not given 1
I would have paid these on time. But you didn't do any of these XXXX. 1
I would have paid {$38.00} in erroneous interest charges due to a failure of Barclay 's automatic payment system. On XX/XX/2022 1
I would have probably borrowed it from a family member. I asked about any possible negative impact 1
I would have proceeded to go another route ; if proper expectations were set firsthand 1
I would have purchased it outright rather than leasing. 1
I would have realized what he was trying to do and I could have said no. 1
I would have received at least one of them in that two-year span 2
I would have received better treatment. 1
I would have requested an increase in my limit years ago 2
I would have resolved the issue immediately 4
I would have resolved this issue in just days. I feel it is only right that LoanCare recalculate the prorated insurance amount to reflect a cancellation date of XX/XX/XXXX ( or reasonable date ) since it was my fault for not taking more effort to check my mail back in XX/XX/XXXX when the Flood insurance did not renew. Essentially 1
I would have return it right away. I disputed it with my bank 2 times but to no avail.,,Paypal Holdings 1
i would have saved the additional charges from being accepted. No settlement was warranted. This was the first time it hit me that I DID NOT REQUEST A NEW ACCOUNT NUMBER ON XX/XX/XXXX. I had made at least two calls to make payments where my new account number was not recognized. And why hadn't anyone ever suggested I simply change the account number to have the activity stop? Why did XXXX tell me ONLY closing the account would stop further activity? How would I have notated XXXX ( the new number ) on older statements prior to XX/XX/XXXX if the number had only changed ON XX/XX/XXXX. 1
I would have submitted my complaint sooner.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK 1
I would have taken immediate action to prevent any negative reporting. 4
I would have taken the necessary steps to get this resolved 1
I would have to call them again and request such. Which I did. During XXXX of these conversations 1
I would have to call them back or they would not have the information needed. The homeowner Specialists did not try to help or give me options to keep my house. I have been in this house for seventeen years and I am XXXX years old 1
I would have to do the questions again. I ANS WERED THOSE QUESTIONS AGAIN! Now it's too late and I have to wait until the next day. I located the contact number for so one in administration via. Block Inc. I still get no satisfactory answer. The following are the questions. This lack of support from the service provider exacerbates my situation. 1
I would have to enter a loan modification process and started to speak about loss mitigation etc. 1
I would have to fight through that whole process of giving info again 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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