I was told to give them at least 5 days to release the funds and when they were not received I would call to follow up to be told something else. They would also have a new reason why the could not pay it. They need to complete a new inspection

What the CFPB Record Shows About I was told to give them at least 5 days to release the funds and when they were not received I would call to follow up to be told something else. They would also have a new reason why the could not pay it. They need to complete a new inspection

I was told to give them at least 5 days to release the funds and when they were not received I would call to follow up to be told something else. They would also have a new reason why the could not pay it. They need to complete a new inspection has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On , and the most recent logged activity is On XX/XX, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, I was told to give them at least 5 days to release the funds and when they were not received I would call to follow up to be told something else. They would also have a new reason why the could not pay it. They need to complete a new inspection reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I emailed over the contractor release of claim along with the invoice signed by both the contractor and I. When I called to follow up with Nationstar", and the single most common underlying issue is "the original information was not sufficient and additional documents were needed. The contractor and I originally sent over information to have the funds from the claim released several times. Everytime we called to follow up there was a different story as to why the funds could not be released. The contractor was told they had not received the documents. He's resent them. Then he was told that signatures were missing. We signed and signed again. And repeatedly sent documents and Nationstar would not release funds. We were given the run around. In XX/XX/XXXX".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I was told to give them at least 5 days to release the funds and when they were not received I would call to follow up to be told something else. They would also have a new reason why the could not pay it. They need to complete a new inspection: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.