Total complaints
1
Filed since They
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I was having difficulty making the payments. I called them after a couple of months and asked what I could do's complaint history from CFPB public records. 1 consumers have filed complaints since They. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since They
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I was having difficulty making the payments. I called them after a couple of months and asked what I could do's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| every other | 1 |
| State | Complaints |
|---|---|
| they put me in touch with the home retention team which said they could help. Then when I tried to make my monthly payment | 1 |
| Issue | Complaints |
|---|---|
| and made it so I could not refinance. I started out with an ARM with Bank of America and in 2010 | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I was having difficulty making the payments. I called them after a couple of months and asked what I could do has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to They, and the most recent logged activity is They also , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I was having difficulty making the payments. I called them after a couple of months and asked what I could do reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "every other", and the single most common underlying issue is "and made it so I could not refinance. I started out with an ARM with Bank of America and in 2010".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I was having difficulty making the payments. I called them after a couple of months and asked what I could do: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I was having difficulty making the payments. I called them after a couple of months and asked what I could do has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I was having difficulty making the payments. I called them after a couple of months and asked what I could do has a 0% timely response rate to CFPB complaints.
The most common issue reported against I was having difficulty making the payments. I called them after a couple of months and asked what I could do is "and made it so I could not refinance. I started out with an ARM with Bank of America and in 2010" in the "every other" product category.
Read our methodology — how this data is sourced, computed, and verified.