Total complaints
1
Filed since Once
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I was able to get through and speak with someone who stated they needed to verify my date of birth to complete the transfer's complaint history from CFPB public records. 1 consumers have filed complaints since Once. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Once
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I was able to get through and speak with someone who stated they needed to verify my date of birth to complete the transfer's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I began communication with the supplier to confirm they received the money. Within a day or two | 1 |
| State | Complaints |
|---|---|
| indicating Citibank was still in possession of the funds. The requested information was provided to XXXX XXXX and shortly thereafter | 1 |
| Issue | Complaints |
|---|---|
| XXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I was able to get through and speak with someone who stated they needed to verify my date of birth to complete the transfer has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Once, and the most recent logged activity is Once the d, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I was able to get through and speak with someone who stated they needed to verify my date of birth to complete the transfer reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I began communication with the supplier to confirm they received the money. Within a day or two", and the single most common underlying issue is "XXXX XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I was able to get through and speak with someone who stated they needed to verify my date of birth to complete the transfer: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I was able to get through and speak with someone who stated they needed to verify my date of birth to complete the transfer has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I was able to get through and speak with someone who stated they needed to verify my date of birth to complete the transfer has a 0% timely response rate to CFPB complaints.
The most common issue reported against I was able to get through and speak with someone who stated they needed to verify my date of birth to complete the transfer is "XXXX XXXX" in the "I began communication with the supplier to confirm they received the money. Within a day or two" product category.
Read our methodology — how this data is sourced, computed, and verified.