2026 data Public-data reference. official source

Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

25.6K companies starting with "I"

Showing 6.9K–6.9K of 25.6K

Company Complaints
I vehemently insist that my profile be expunged from the system forthwith! 3
I verbally and via email instructed PenFed to tack onto my HELOC the cost of the flood insurance 1
I verbally confirmed with the representative that I did not have service commitment. The representative confirmed verbally and supported by the purchase receipt. Prior to departing the XXXX XXXX 1
I verified with FL XXXX XXXX XXXX XXXX ( XXXX ) that they show no record of a release or title transfer. 1
I viewed the online records provided by my bank ( XXXX XXXX ) to determine whether my loan payment checks were being forwarded to Navient as instructed 1
I visited my local branch to attempt to stop the continuing accumulation of interest charges and to discuss ways to address the situation. One of the bank employees was very helpful in assisting me in communicating with Visa. This is when I discovered a few unpleasant facts : 1 ) I was told that while I could put a stop on one-time purchases 1
I visited my local branch to seek assistance. 1
I visited the Truist branch at XXXX XXXX XXXX 1
I visited the XXXX XXXX XXXX XXXX XXXX Department XXXX XXXX XXXX XXXX XXXX with regard to my contention that my account with Block 1
I visited Truist Branch XXXX 1
I visited XXXX XXXX 1
i voiced my concerns why i am getting debt collection calls about a debt that is not even due ( if it was valid ) 1
I voiced my displeasure about this addition in an email to an account manager just two days prior to the denial. 1
I voluntarily returned the vehicle to the lender Sun Trust Bank. There was no personal property left in the Vehicle. I was informed that it would not be until XX/XX/XXXX that I could be considered for any extension. Sun Trust Bank/creditor was not willing to work with me. I was not able to negotiate a delay in my payments or a revised schedule of payments. I was unable to reach an agreement to change my original contract. Sun Trust Bank 1
I wait and then call talk to other person 1
I wait the XXXX days 1
I waited .... ) I was told that Transunion will only work with my credit repair company if I submit a Power of Attorney document that contains my name 1
I waited about 2-3 weeks and XXXX had not received the payment. On XX/XX/21 1
I waited awhile on the same phone call to speak with a supervisor. The Supervisor offers up the same response from her employees 1
I waited for a week and still no response from WF 1
I waited more than XXXX hrs before my call was suddenly dropped. 1
I waited on the phone from XXXX - XXXX with no sounds or beepswondering if I was truly on hold. I decided to hang up and immediately call back. 1
I waited outside for the officer to arrive while trying to regain my composer. 1
I waited patiently 1
I waited still longer 1
I wake up each day 1
I walk. This process honestly has been terrible. I prior XXXX out and highlighted the contradictions in this text stream and I'm pretty shocked. 1
I walked back to the Branch and the two tellers are busy 1
I walked to the CHASE bank where the manager had issued me that check 1
I walked to the next small village along this desolate road 1
I want a life unencumbered by the student loans that suffocate me 1
I want all of my money refunded to my account with interest 1
I want all the monies returned that have been taken from my account including the SCAM from XXXX XXXX XXXX of which XXXX is also missing from my account. I have been scammed and you just dont want to pay this off. In addition 1
I want and deserve some justice.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,WA,98406,,Consent provided,Web,2019-06-20,Closed with explanation,Yes,N/A,3281864 1
I want Citi to file a retraction on my credit accounts and I want them send an apology letter to the two companies who lowered my credit limit. I want them to stop repeatedly annoying with their rude and incompetent bill collectors. I have spent over 15 hours of my time and have hired a lawyer to assist me. I want these expenses reimbursed and to have any relevant penalties assessed.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK 1
I want Credence Resource Management to clear my debt and report it as paid to both XXXX XXXX XXXX 1
I want Equifax to reach out to me and resolve this 1
I want Everything in writing also the investigation 15 USC 1681j 12 CFR Part 1022 1
I want it on the record. I have attached the loan payment history for your review and have marked with highlight the additional fees that I believe are illegal. 1
I want it removed from the report.I hereby authorize you to take whatever steps are necessary to correct my credit. Please send me physical proof of any actions taken on my behalf. I appreciate your help in making sure my credit is in good standing. 2
I want it specifically noted on ALL my accounts ( BofA 1
I want my HAF funding applied 1
I want my money 1
I want my private and confidential information removed!!! I do not trust these crooked corporations! 3
I want Nelnet to forgive my loans.,,Nelnet 1
I want Ocwen to honor the original initial contribution figure that was agreed to.,,Ocwen Financial Corporation,FL,339XX,,Consent provided,Web,2016-12-08,Closed with explanation,Yes,No,2242222 1
I want the Motion To Dismiss filed. I said 1
I want them to close this account and charge it off to ID theft and never bother me again about his loan. If this continues 1
I want them to remove all unauthorized 1
I want this account removed at once.,,Early Warning Services 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

Related