2026 data Public-data reference. official source

Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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25.6K companies starting with "I"

Showing 6.8K–6.8K of 25.6K

Sort by: Name Most Complaints Timely Response
Company Complaints
I understand but let me tell you what happened : Someone used the account. You have been hacked. They did a lot of shopping on XXXX. For security 2
I understand each company is different 1
I understand how their systems work -- and don't understand where the processing logic broke down. 1
I understand it isnt his fault 1
I understand that according to the Fair Credit Reporting Act 1
I understand that I am under such protection against any corporation/ organization who have trying to cause threats 1
I understand that I have the right to dispute this breach and request corrective action. Please provide me with a written response confirming receipt of this letter and outlining the steps you plan to take to resolve the matter. 1
I understand that my IDR anniversary date 1
I understand that question. But then she asks 1
I understand that the CRAs are required to maintain maximum possible accuracy and perform reasonable reinvestigations. That is not happening in my case. 2
I understand that they have numerous complaints lodged against them 1
I understand that they went bankrupt and are no longer in business since 2009 however they supposedly sold my property and recovered XXXX dollars from it. How is this possible? Continuation : The Bank hired a Real Estate Company and this Real Estate Company broke in to the house change locks but never took care of the property becoming a problem for the neighborhood after a year then because of the conditions. I have no choice to take the Property back and I had invested in repairs over {$11000.00} to make have way livable but still an about the estimated about {$30000.00} to be done with all the repairs. Estimates ready.,,Ocwen Financial Corporation,FL,34711,,Consent provided,Web,2015-07-13,Closed with explanation,Yes,No,1464350 1
I understand why.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA 1
I understand you have some inquiries regarding why your account is closed We conducted a review of your account. Based on that review 1
I understand. '' I explained that I am still looking to open the account and asked for him to kindly provide me all the required items needed in which he refused. Rather he explained that he would tell me as I go. Shortly after 1
I understood and considered TMS to be in multiple violations of the Real Estate Settlement Procedures Act ( RSPCA ) 1
I understood the agent to say that Chase will close a lost or stolen card and issue a new card but link the new card to the lost or stolen card. I asked the agent if my understanding was correct 1
I underwent an extensive verification process with multiple pop quiz-style questions to identify me ( What color is your XXXX XXXXXXXX 1
I underwent XXXX on XX/XX/XXXX 1
I unexpectedly received a physical escrow refund check from Ameris to pay the taxes myself. This check was sent without any prior notice or explanation 1
I updated the address to an appropriate mailing address assuring I wouldnt miss any further letterings from the creditor. On or about XX/XX/2024 1
I uploaded all the documentation in your website with the ticket ID number 1
I uploaded all three letters into the online system. 1
I uploaded email proof to my claim ( attached ) - On XX/XX/XXXX 1
I Uploaded Reference # : XXXX additional information : 2 pages letter 1
I uploaded them 1
I urge CFPB to investigate Etrade/Morgan Stanley 's business practices of bait and switch 1
I urge Chase to reconsider this approach and seek ways to structure its fee strategies in a manner that does not disproportionately impact its most vulnerable customers. Adopting a more progressive fee structure or providing more robust waivers for low-income individuals could be potential solutions. It is crucial for Chase to align its business practices with principles of fairness and social responsibility 1
I urge immediate enforcement action to ensure compliance with federal law and provide appropriate remedies under 15 U.S.C. 1681n and 1681o for willful and negligent violations. Your intervention is necessary to ensure these Bureaus are held accountable and that my credit report is permanently corrected.,,EQUIFAX 1
I urge immediate enforcement action to ensure compliance with federal law and provide appropriate remedies under 15 U.S.C. 1681n and 1681o for willful and negligent violations. Your intervention is necessary to ensure these Bureaus are held accountable and that my credit report is permanently corrected.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NC,279XX,,Consent provided,Web,2025-08-30,Closed with explanation,Yes,N/A,15623837 1
I urge immediate enforcement action to ensure compliance with federal law and provide appropriate remedies under 15 U.S.C. 1681n and 1681o for willful and negligent violations. Your intervention is necessary to ensure these Bureaus are held accountable and that my credit report is permanently corrected.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
I urge the Consumer Financial Protection Bureau to thoroughly investigate Bank of America 's actions and ensure that appropriate measures are taken to address the mishandling of claims and uphold consumer rights. 1
I urge you to expedite the resolution of this matter and provide me with an updated credit report reflecting the removal of the erroneous negative amounts. Please inform me of the outcome of your investigation and the actions taken to rectify the inaccuracies on my credit report. I can be reached at ( XXXX ) or via email at ( XXXX ) 3
I urge you to make amends and help me receive my refund.,,Nelnet 1
I urge you to promptly remove all inaccurate or unverifiable information related to these accounts from my credit report. Furthermore 1
I urge you to take immediate action to investigate and rectify this matter 1
I urge you to take immediate action to remove any imperfect 1
I use the cards for varying purposes 1
I used a different personal account and split the payments over XXXX days. 1
I used a pdf form program and typed my responses to the form. This was submitted on XX/XX/XXXX. On XX/XX/XXXX Lendkey contacted me notifying me that the form had been rejected due to form being filled electronically. 1
I used all accounts. with no knowledge that the checks was fraudulent. This was BEFORE I started working for XXXX XXXXXXXX 1
I used Best Buy auto payments 1
I used my daughters phone to call then number he called from to see if it went to chase 1
I used my last 2 extensions. which an aggregated fee is charged by Ford Credit to exercise the option given. But during the Pandemic our monies were depleted because our main income came from hosting XXXX exchange students through the U.S. Department of Education in Washington D.C. So we did fall behind again making it tougher for us to stay afloat. 1
I used my XXXX XXXX XXXX ( ending in XXXX ) to pay for the downgraded room. 1
I used tap and pay at XXXXXX/XX/XXXX in XXXXXX/XX/XXXX while my actual card was being used just minutes later in XXXXXX/XX/XXXX minutes away from my location in XXXX. This 1
I used the card as instructed. 1
I used the same XXXX interpreter XXXX. She was kind enough to give me her ID : XXXX. 1
I utilized my right to do the same. When I told XXXX was recording the conversation 1
I value the accuracy and integrity of my credit report as it directly affects my financial well-being. The extended time has elapsed since my last initial dispute. I kindly request the removal of disputed accounts promptly under the FCRA Laws. If necessary 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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