Total complaints
1
Filed since ( XX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I understood and considered TMS to be in multiple violations of the Real Estate Settlement Procedures Act ( RSPCA )'s complaint history from CFPB public records. 1 consumers have filed complaints since ( XX. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since ( XX
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I understood and considered TMS to be in multiple violations of the Real Estate Settlement Procedures Act ( RSPCA )'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| but fails to leave an extension number to be reached. I was on hold for approximately 38 minutes before being routed to an operator/customer care representative and then placed on hold for another approximate five minutes to contact the TMS Supervisor. TMS Supervisor ( XXXX ) apologized for the delay and failure to provide adequate contact information beyond I am the only ( XXXX ) in the department and one of four team leads. TMS Supervisor ( XXXX ) then explained to the me ( primary borrower ) that the property taxes was not entered or calculated correctly | 1 |
| State | Complaints |
|---|---|
| especially in consideration of potentially improperly applying or crediting payments | 1 |
| Issue | Complaints |
|---|---|
| however | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I understood and considered TMS to be in multiple violations of the Real Estate Settlement Procedures Act ( RSPCA ) has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to ( XX, and the most recent logged activity is ( XXXX ) X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I understood and considered TMS to be in multiple violations of the Real Estate Settlement Procedures Act ( RSPCA ) reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "but fails to leave an extension number to be reached. I was on hold for approximately 38 minutes before being routed to an operator/customer care representative and then placed on hold for another approximate five minutes to contact the TMS Supervisor. TMS Supervisor ( XXXX ) apologized for the delay and failure to provide adequate contact information beyond I am the only ( XXXX ) in the department and one of four team leads. TMS Supervisor ( XXXX ) then explained to the me ( primary borrower ) that the property taxes was not entered or calculated correctly", and the single most common underlying issue is "however".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I understood and considered TMS to be in multiple violations of the Real Estate Settlement Procedures Act ( RSPCA ): cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I understood and considered TMS to be in multiple violations of the Real Estate Settlement Procedures Act ( RSPCA ) has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I understood and considered TMS to be in multiple violations of the Real Estate Settlement Procedures Act ( RSPCA ) has a 0% timely response rate to CFPB complaints.
The most common issue reported against I understood and considered TMS to be in multiple violations of the Real Estate Settlement Procedures Act ( RSPCA ) is "however" in the "but fails to leave an extension number to be reached. I was on hold for approximately 38 minutes before being routed to an operator/customer care representative and then placed on hold for another approximate five minutes to contact the TMS Supervisor. TMS Supervisor ( XXXX ) apologized for the delay and failure to provide adequate contact information beyond I am the only ( XXXX ) in the department and one of four team leads. TMS Supervisor ( XXXX ) then explained to the me ( primary borrower ) that the property taxes was not entered or calculated correctly" product category.
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