Total complaints
1
Filed since On X
2026 data Public-data reference. official source
I understand it isnt his fault
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I understand it isnt his fault's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
On X
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
I understand it isnt his fault complaint mix by product
- my husband 1 100.0% – 0% relief
How I understand it isnt his fault's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| my husband counted | 1 |
Top States
| State | Complaints |
|---|---|
| but this is my money and it has been stolen by chase bank. I needed this to pay for XXXX. I needed to pay out of pocket for XXXX and now I have to charge my credit card and pay interest when I literally had MY money to pay for it. And they apparently can wait the whole weekend to get back to me? This is causing me pain and suffering. This is not only unacceptable but THEFT AND FRAUD! Sure I was unknowledgeable in the consequences of depositing cash in the ATM- but I never had an issue in the 10 years Ive been with Chase. This is making my XXXX XXXX rise and I have XXXX Thursday and feel completely helpless now. I need my money back! I shouldnt have to go to court to simply get my own money!!!!! I shouldnt have to file claims and submit this on here to get my own money!,,JPMORGAN CHASE & CO.,MI,48371,,Consent provided,Web,2025-03-21,Closed with monetary relief,Yes,N/A,12603474 | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| I would never do it again at all. Between XXXX XXXX on XX/XX/XXXX I deposited XXXX and it only showed {$3500.00} and spit out $ XXXX swallowing and stealing {$1200.00}. It didnt provide a receipt either. I filed a claim right away. A man was behind me and when I left he kept looking at me- I wonder if maybe the machine malfunctioned and spit out some cash and he took it. I also asked them to look at the cameras that can view me holding cash or people | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About I understand it isnt his fault
I understand it isnt his fault has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I understand it isnt his fault reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "my husband counted", and the single most common underlying issue is "I would never do it again at all. Between XXXX XXXX on XX/XX/XXXX I deposited XXXX and it only showed {$3500.00} and spit out $ XXXX swallowing and stealing {$1200.00}. It didnt provide a receipt either. I filed a claim right away. A man was behind me and when I left he kept looking at me- I wonder if maybe the machine malfunctioned and spit out some cash and he took it. I also asked them to look at the cameras that can view me holding cash or people".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I understand it isnt his fault: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does I understand it isnt his fault have?
I understand it isnt his fault has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does I understand it isnt his fault respond to complaints on time?
I understand it isnt his fault has a 0% timely response rate to CFPB complaints.
What is the most common complaint about I understand it isnt his fault?
The most common issue reported against I understand it isnt his fault is "I would never do it again at all. Between XXXX XXXX on XX/XX/XXXX I deposited XXXX and it only showed {$3500.00} and spit out $ XXXX swallowing and stealing {$1200.00}. It didnt provide a receipt either. I filed a claim right away. A man was behind me and when I left he kept looking at me- I wonder if maybe the machine malfunctioned and spit out some cash and he took it. I also asked them to look at the cameras that can view me holding cash or people" in the "my husband counted" product category.
Read our methodology — how this data is sourced, computed, and verified.
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