I thought they might fix it

What the CFPB Record Shows About I thought they might fix it

I thought they might fix it has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to So t, and the most recent logged activity is So the fir, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, I thought they might fix it reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "it was with TransUnion I think too. I disputed it and they took it off cuz I explained what XXXX does.. but on XX/XX/year> I bought something for {$5.00} and I didn't press pay off balance right away I waited like till XX/XX/year> to click the button which must have been after the reporting period because they still listed it as owed on my TransUnion credit report .. and they took some points off for that", and the single most common underlying issue is "and I tried to explain to them how their own system works. XXXX of their employees told me how their system works a long time ago .. After the first time this happened I pressed payoff balance every time I did a purchase".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I thought they might fix it: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.