Total complaints
1
Filed since I ma
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I thought the vendor had reversed the refund to get money back's complaint history from CFPB public records. 1 consumers have filed complaints since I ma. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I ma
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I thought the vendor had reversed the refund to get money back's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| a customer of Elavon on these dates : XXXX : paid {$2000.00} from XXXX XXXX XXXX XXXX XXXX : paid {$630.00} to XXXX XXXX through XXXX XXXX ( XXXX ) XXXX : paid {$320.00} to XXXX XXXX through XXXX XXXX ( XXXX ) XXXX : paid {$220.00} to XXXX XXXX through XXXX XXXX ( XXXX ) XXXX : paid {$620.00} to XXXX XXXX through XXXX XXXX ( XXXX ) XXXX : paid {$360.00} to XXXX XXXX through XXXX XXXX ( XXXX ) XXXX : paid {$710.00} to XXXX XXXX through XXXX XXXX ( XXXX ) XXXX : paid {$520.00} to XXXX XXXX through XXXX XXXX ( Elavon ) The vendor never delivered {$2100.00} worth of furniture after a year of waiting for it to be delivered. I asked for the amount to be refunded on XX/XX/XXXX | 1 |
| State | Complaints |
|---|---|
| and so I contacted her about it and she showed me her bank account where she had not issued any kind of charge/reversal to reverse the refund transaction. I have her bank statement that shows the refund money was taken out of her account and the reversal never put money back into her account. When the refund reversal was processed | 1 |
| Issue | Complaints |
|---|---|
| because the credit union opened up my account to accept the transaction. I went in to speak to the credit union about this and they assured me this was common practice and they mailed me a check to bring my account balance back to {$0.00}. A month later | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I thought the vendor had reversed the refund to get money back has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I ma, and the most recent logged activity is I made the, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I thought the vendor had reversed the refund to get money back reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "a customer of Elavon on these dates : XXXX : paid {$2000.00} from XXXX XXXX XXXX XXXX XXXX : paid {$630.00} to XXXX XXXX through XXXX XXXX ( XXXX ) XXXX : paid {$320.00} to XXXX XXXX through XXXX XXXX ( XXXX ) XXXX : paid {$220.00} to XXXX XXXX through XXXX XXXX ( XXXX ) XXXX : paid {$620.00} to XXXX XXXX through XXXX XXXX ( XXXX ) XXXX : paid {$360.00} to XXXX XXXX through XXXX XXXX ( XXXX ) XXXX : paid {$710.00} to XXXX XXXX through XXXX XXXX ( XXXX ) XXXX : paid {$520.00} to XXXX XXXX through XXXX XXXX ( Elavon ) The vendor never delivered {$2100.00} worth of furniture after a year of waiting for it to be delivered. I asked for the amount to be refunded on XX/XX/XXXX", and the single most common underlying issue is "because the credit union opened up my account to accept the transaction. I went in to speak to the credit union about this and they assured me this was common practice and they mailed me a check to bring my account balance back to {$0.00}. A month later".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I thought the vendor had reversed the refund to get money back: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I thought the vendor had reversed the refund to get money back has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I thought the vendor had reversed the refund to get money back has a 0% timely response rate to CFPB complaints.
The most common issue reported against I thought the vendor had reversed the refund to get money back is "because the credit union opened up my account to accept the transaction. I went in to speak to the credit union about this and they assured me this was common practice and they mailed me a check to bring my account balance back to {$0.00}. A month later" in the "a customer of Elavon on these dates : XXXX : paid {$2000.00} from XXXX XXXX XXXX XXXX XXXX : paid {$630.00} to XXXX XXXX through XXXX XXXX ( XXXX ) XXXX : paid {$320.00} to XXXX XXXX through XXXX XXXX ( XXXX ) XXXX : paid {$220.00} to XXXX XXXX through XXXX XXXX ( XXXX ) XXXX : paid {$620.00} to XXXX XXXX through XXXX XXXX ( XXXX ) XXXX : paid {$360.00} to XXXX XXXX through XXXX XXXX ( XXXX ) XXXX : paid {$710.00} to XXXX XXXX through XXXX XXXX ( XXXX ) XXXX : paid {$520.00} to XXXX XXXX through XXXX XXXX ( Elavon ) The vendor never delivered {$2100.00} worth of furniture after a year of waiting for it to be delivered. I asked for the amount to be refunded on XX/XX/XXXX" product category.
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