2026 data Public-data reference. official source

Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

25.6K companies starting with "I"

Showing 5.8K–5.8K of 25.6K

Company Complaints
I refused to engage them 2
i refused to give her because i was skeptical and asked her to provide me the information instead. She read out all my PII which i confirmed and asked her for the signed agreement on the alleged debt which mentioned she doesn't have the document. She informed that the call was been recorded for debt collection purposes. 1
I refused to give him any. I showed him the same costco card I showed the trainer. The manager 1
I refused to make anymore payments. I went online to do some research on whether or not anyone has encountered something like this before and sure enough 1
I refused to pay for something I did not. get. Affirm site 1
I refute their allegations and challenge them to provide proof that they have the right to report this incomplete negative information about me. Document that they have complied with the reporting requirements 3
I refute your allegations and challenge you to provide proof that you have the right to report this incomplete negative information about me. Document that you have complied with the reporting requirements 5
I regret to inform you that I have yet to receive any communication from these agencies regarding my dispute. 3
I regrettably received denials for all my claims 1
I reinitiated the transaction. This was on XX/XX/XXXX. Today ( XX/XX/XXXX ) I noticed that the transaction had debited my XXXX account at XXXX XXXX twice. Transaction history on XXXX showed that they had processed the transaction twice 1
I reiterate I have called on the accusers to present to be document certifiably true 1
I reiterate my issue again. Told them to look at my history and showed them the text notification that I received. They asked me to attach the amounts I uploaded 1
I rejoin the hold music and reminders every 90 seconds of how important I am 1
I relied on Navients guidance when I trusted them to provide me advice. This misconduct has caused me financial burden in more ways than one 1
I relied on TD Bank for secure and responsible handling of estate matters. Instead 1
I relied on the information and instructions I was given by XXXX XXXX. I was told beginning XX/XX/XXXX my payment would be XXXX permanently. XXXX in XXXX 1
I reluctantly agreed to the plan. 1
I reluctantly gave up. 1
I reluctantly paid 1
I reluctantly paid a settlement of {$530.00} 1
I rely on fair access to financial services to serve my clients and sustain operations. Squares actions have jeopardized my ability to do so.,,Block 1
I rely on my family for significant expenses such as tuition and wedding costs. Attached 1
I remain concerned that Citibank may rely on Best Buys unverified delivery photo or police-report demand to deny the refund 1
I remain in deeper debt than when I first contacted them. 1
I remain without resolution 1
I remained a responsible cardholdermaking on-time payments consistently since opening my account on XX/XX/XXXX. 1
I remained anxious about the situation and continued to check my account. 1
I remained concerned with U.S. Bank 's actions. Therefore 1
I remedy the error. The emails I receive never stated there was an issue with the account 1
I remember clearly not agreeing to the terms. She repeated that I did 1
I remember feelings XXXX XXXX in the area I found to be was the area of my XXXX. From this incident I started to feel an XXXX XXXX of sorts around XXXX XXXX which frightens me but sgsin I didnt its for insurance fur to the funds they are roofing from me 1
I remember I saw the {$0.00} from sometime late XXXX or early XXXX when I made some operation for another credit card. 1
I remembered Discover states that calls are recorded. So I again called and I asked the representative to listen to the recording ; I wanted to pay my bill 1
I reminded her that I have been asking her for this for several months and have documentation of such. She became rude and starts getting defensive 1
I reminded them that I sent {$200.00} to them and another payment of {$200.00} was scheduled to be made by my bank of XX/XX/XXXX. They said they did not receive anything and was trying to get me to make a payment of {$100.00}. At that time I thought I was speaking with fraudsters so I hung up. I then went back to the new card XXXX XXXX sent me which was not activated and called the customer service number listed on that card. When the representative came I narrated everything that has taken place and she said that the purchase was set up for No Interest but monthly payments were required. Then I asked her why they have not sent me any invoice since that purchase 1
I removed my bank account from the automatic withdrawal so that XXXX XXXX can not continue to automatically take my monthly payment of {$69.00} from my banking institution. I refused to allow XXXX XXXX to continue to steal money from me that they were not rightfully entitled to anymore because XXXX XXXX refused to provide the service to me that I was paying for. 1
I removed the card on XX/XX/XXXX. BUT 1
I repaired a mutual asset with money out of my own pocket 1
I repeated that I had not applied for the XXXX {$2000.00} offer 1
I repeated what I stated in my previous letter to them 3
I repeatedly asked for issue to be resolve several weeks before foreclosure action taken against a property 1
I replied and pressed them on when someone would reach out and how 1
I replied no 1
I replied to an offer of credit with XXXX XXXX who I have a flawless 16 month relationship. I was blindsided by their immediate decline ( Attached # 4 ). Then responded to 5.9 % offer from XXXX . Offer accepted 1
I replied to Citibank via email stating 1
I replied with more identifying documentation 3
I replied with the same email and explained again this was sent XX/XX/2023 at XXXX EST and XX/XX/2023 at XXXX PM EST. Yet again 1
I reported that the Nationstar management company was inept in protecting the Condo and in XXXX XXXX when I learned of the Zombie Home situation 1
I reported the incident to Paypal Credit on XX/XX/XXXX. I continued to dispute and contact them on XX/XX/XXXX 2
I reported the incident to XXXX XXXX on XX/XX/XXXX. I continued to dispute and contact them on XX/XX/XXXX 3

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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