2026 data Public-data reference. official source

Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

25.6K companies starting with "I"

Showing 5.7K–5.8K of 25.6K

Company Complaints
I received the following and only response from the Abra team : ********************************************************************** Hi XXXX 1
I received the following email 1
I received the following email : I am no longer in Loss Mit since XX/XX/XXXX. I have forward all your emails to loss mit that were sent to me. Going forward please email XXXX Thanks for your time! XXXX XXXX 1
I received the following error message : We are unable to log you in because of missing information or a special condition on your membership account. Please call us at XXXX ( XXXX ) for assistance. '' Upon calling the number 1
I received the following message from XXXX : Were concerned about this payment. It has been declined. What was different about this recipient ID that XXXX was able to better detect the scam than the other recipients where I was able to successfully send funds to? What can be done to allow XXXX to detect all scams and not just some?,,Early Warning Services 1
I received the latest invoice with additional late fees and interest. 1
I received the letter from citi saying they can't find any promotion linked to my account. So what's going on? Overall experience is just that citi tried to avoid giving the promised promotion and overall advertisement is misleading and scam. 1
I received the letter from Citibank 1
I received the letter with the details of this repayment plan on XXXX XXXX 1
I received the message 1
I received the Notice of Acceleration dated XXXX XXXX 1
I received the official loan modification for Round 2 around XX/XX/XXXX . I was completely shocked at the new terms of this agreement. There is a lower payment of approximately {$1500.00} 1
I received the same Card Case Letter document I received on XX/XX/XXXX directly after I submitted the two-page document. I was very frustrated at this point and called 1
I received the same denial. I called again 1
I received the same disappointing update 1
I received the same excusethat the size of the refund was causing delays. This excuse is completely unacceptable. 1
I received the same generic response that it appeared I had initiated and authorized the transactions. 1
I received the same message from them 1
I received the same response from Experian again 1
I received the title to both of my vehicles. However 1
I received the Trans Union XXXX XXXX by regular mail from Trans Union about this complaint I filed against XXXX XXXX XXXX. I disagree with Trans Union 1
I received the W-9 and rushed it to XXXX. Because Loancare had taken over four months to get the W-9 to XXXX 1
I received the {$13000.00} funds returned to my attention indicating the amount was not sufficient. Again 1
I received this email : Sorry because of the XXXX on XXXX 1
I received this message : ... left us no recourse other than to report your non-compliance in this issue to the proper jurisdiction. Our office number is XXXX. Please reference file number XXXX when calling it and have a good day. '' The first part was cut off by the outgoing voice mail message. At this point 1
I received three letters from XXXX XXXX XXXX XXXXXXXX XXXX XXXX stating an escrow shortage or adjustment ( shortage ). 1
I received two emails email from XXXX which upset me and confused me because they listed the same account but two significantly different amounts and more owed and worded in away as though this was a brand new attempt to collect on a brand new and completely different debt. 1
I received XX/XX/XXXX statement from WellsFargo 1
I received XXXX information about this debt and would not have ever known about it if I did not pull my credit report. Again 1
I received XXXX negotiable instruments from Consumer Portfolio Services 1
I received yet another collection notice 1
I received yet another phone call from yet another representative again asking for credit/debit card information to provide payment. This representative even asked me to pay the balance in full during this call. Again in refused to put a card on file and ended the call. Ever since 1
I received yet another template email from yet another agent 1
I received {$110000.00} to complete my repairs. This settlement was a lump-sum agreement between all parties and did not come with a revised adjusters estimateonly the settlement agreement itself. 1
I recently came across the paper work for my vehicle ( for which I still have- to possibly- sell privately ) and realized that I was never credited to my Principle the {$2400.00} Service contract to my Principle Balance and 1
I recently discovered that the debt has been sold to the debt collector XXXX. 1
I recently discovered that this account has been re-reported 1
I recently received a Final Notice '' to pay 1
I recently received a letter from Equifax stating that you were unable to locate a credit file in your database using the identification information previously provided. However 1
I recieved a call from him saying they '' had declined my request to wave the {$350.00} off 1
I recieved another email from XXXX XXXX informing me that I had to sign another document which I did electronically about XXXX XXXX. 1
I recieved it the next day and then I overnighted it to Carmax. They recieved the check within 5 days from the conversation. I called to confirm they had received it. They in fact had 1
I RECIEVED MESSAGE FROM THE COMPANY 1
I recommend making the payments outside of Cash App. 1
I redeemed it the very next day and never missed a payment again. 1
I referenced the statement in the letter 1
I referred her to XXXX XXXX and XXXX XXXX to get alternative lending but I had also reached out to XXXX and decided to keep this to myself to see if she was the cause of the issue of if it was only the lender. 1
I referred him to the Mortgage XXXX 1
I refuse to allow. Simple. case closed. 1
I refuse to take any further chances depending on the branch managers to help me resolve this issue forward. So if you ask me 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

Related