Total complaints
1
Filed since They
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I refused to pay for something I did not. get. Affirm site's complaint history from CFPB public records. 1 consumers have filed complaints since They. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since They
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I refused to pay for something I did not. get. Affirm site's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| the number that they gave me showed up on a repository tracking site. That tracks general information and it says it was delivered to XXXX | 1 |
| State | Complaints |
|---|---|
| says if something like that happens | 1 |
| Issue | Complaints |
|---|---|
| saying that they do not recognize the order and that they believe this to be a scam and I should get my monies back. I passed on this information to affirm and affirm turned around and told me that I needed to still pay the loan because they have a tracming number from the vendor. So I can not understand if the Company is saying they do not recognize the order. ( I gave email to affirm ). And it is a scam and I am telling affirm I did not receive it. And I am also showing them that the delivery information does not match mine. Why they're insisting on finding in favor of the vendor and not collecting the money | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I refused to pay for something I did not. get. Affirm site has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to They, and the most recent logged activity is They're th, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I refused to pay for something I did not. get. Affirm site reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the number that they gave me showed up on a repository tracking site. That tracks general information and it says it was delivered to XXXX", and the single most common underlying issue is "saying that they do not recognize the order and that they believe this to be a scam and I should get my monies back. I passed on this information to affirm and affirm turned around and told me that I needed to still pay the loan because they have a tracming number from the vendor. So I can not understand if the Company is saying they do not recognize the order. ( I gave email to affirm ). And it is a scam and I am telling affirm I did not receive it. And I am also showing them that the delivery information does not match mine. Why they're insisting on finding in favor of the vendor and not collecting the money".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I refused to pay for something I did not. get. Affirm site: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I refused to pay for something I did not. get. Affirm site has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I refused to pay for something I did not. get. Affirm site has a 0% timely response rate to CFPB complaints.
The most common issue reported against I refused to pay for something I did not. get. Affirm site is "saying that they do not recognize the order and that they believe this to be a scam and I should get my monies back. I passed on this information to affirm and affirm turned around and told me that I needed to still pay the loan because they have a tracming number from the vendor. So I can not understand if the Company is saying they do not recognize the order. ( I gave email to affirm ). And it is a scam and I am telling affirm I did not receive it. And I am also showing them that the delivery information does not match mine. Why they're insisting on finding in favor of the vendor and not collecting the money" in the "the number that they gave me showed up on a repository tracking site. That tracks general information and it says it was delivered to XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.