2026 data Public-data reference. official source

Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

25.6K companies starting with "I"

Showing 5.7K–5.7K of 25.6K

Company Complaints
I received in the mail copies of the signature cards 1
I received it XXXX days after the funds were taken from my account AND the notice ( attached ) states that the funds were to be deducted the same day of the notice. I have been provided no proof of these unauthorized charges as mandated by the EFTA 1
I received letters of the monthly modification 1
I received my Closing Disclosure and on XX/XX/XXXX 1
I received my last correspondence from Coinbase 1
I received no communication from AidVantage regarding the status of my application after it was submitted 1
I received no communication from Citibank regarding this missing information 1
I received no confirmation of the ticket in email 1
I received no confirmation of this payment. 1
I received no direct communication from Edfinancial or my previous servicers ( XXXX XXXX and XXXX ) regarding the compromise of my sensitive data. 1
I received no email confirmation 1
I received no follow-up emails 1
I received no follow-up. XXXX advised me to visit a XXXX store in person for account information. 1
I received no notification of the transfer or of any past-due balance. On or around XX/XX/XXXX 1
I received no phone calls from anyone. VW Credit 1
I received no response as to why they repeatedly requested payment only to reject it. This was not only confusing but also unethical and deceptive. I strongly believe they intentionally wanted the arrears to accumulate to the point of repossession. 2
I received no response or insufficient proof 1
I received NO RESPONSE to this day via email. however ; the company keeps sending me letters stating they need more time to research my complaint 1
I received no response to this letter. 1
I received no response. My realtor later informed me that XXXX was once again delaying the process. 1
I received no response. My repeated attempts to reach XXXX by phone have gone unanswered 1
I received no such call. 1
I received no such notification. 1
I received NO written advance notice 1
I received none of this required information. 1
I received none. 3
I received nothing 1
I received nothing about the auction information as in where it will be auctioned at and what date and time. I have filed a complaint with the FTC and again referred to you for a resource that handles these issues. I do have a medical condition that has worsened during this 7 month time frame and it continues every day when some else pops up and now the vehicle is gone 1
I received nothing but dismissive 1
I received nothing. This is why it is a deceptive and predatory policy. Its as if Comenity Bank is counting on people to make this error 1
I received notice from Nelnet that they are now servicing my account. However 1
I received notice from XXXX XXXX that my credit score had dropped. To my AMAZEMENT 1
I received notice of auction for XX/XX/XXXX. Since our home was stolen from us everything has gone downhill. We don't own our home anymore ; all the money we put into it is gone. our business went under 1
I received notice that Bank of America closed my account on XX/XX/XXXX. Since the account was in collections 1
I received notice that my annual fee was due 1
I received notice that Synergetic Communications had reported the same debt to the credit bureaus without any prior communication or affording me the opportunity to dispute the debt with them directly. 1
I received notice that XXXX had again reported my account delinquent with XXXX XXXX Credit Bureau. I immediately tried calling XXXX only to be continuously transferred 1
I received notice that XXXX XXXX XXXX sold my car loan to XXXX XXXX XXXX with an address of XXXX XXXX XXXX 1
I received notification from Experian that the dispute had been returned as verified. '' This raises concerns regarding the integrity of the verification process 1
I received notification from my bank that the payment I sent to 5/3 bank had been reversed. I wasn't sure what was going on 1
I received notification from my bank that Weltman 1
I received notification that the synchrony sweetwater account was now closed. In XX/XX/2022 1
I received online confirmation that the wires were set-up correctly and would go through. No one at BofA still understands the reason for the failure ... In my humble opinion there are bigger issue of competency 1
I received only a partial refund of $ XXXXnot the full {$770.00}. 1
I received phone call from Ms.XXXX and she said she is higher officer and calling for my complaint on why BBVA blocked three card within 14 month and now i got fourth card. she still do not know why BBVA have this issue and compromised card several time. I want to bring all this information to CFPB to find why this bank BBVA have these issued and not provide complete information in their statement,,BBVA FINANCIAL CORPORATION,NY,11365,,Consent provided,Web,2020-11-19,Closed with explanation,Yes,N/A,3964779 1
I received phone call from Ms.XXXX and she said she is higher officer and calling for my complaint on why BBVA blocked three card within 14 month and now i got fourth card. she still do not know why BBVA have this issue and compromised card several time. I want to bring all this information to CFPB to find why this bank BBVA have these issued and not provide complete information in their statement,,BBVA FINANCIAL CORPORATION,NY,XXXXX,,Consent provided,Web,2020-11-19,Closed with explanation,Yes,N/A,3964730 1
I received several notification posts hanging from my doorknob for me to call them in between the other monthly calls. After several months of stress and anguish dealing with this mortgage company 1
I received that check about 10 business days later in the mail. 1
I received the determination from SPS that SPS will not request a change to my credit reporting and they would continue reporting as such until the account is in final status ''. On XX/XX/XXXX 1
I received the exact same message I had heard earlier -- again 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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