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Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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25.6K companies starting with "I"

Showing 5.6K–5.7K of 25.6K

Sort by: Name Most Complaints Timely Response
Company Complaints
I received an email with the results 1
I received an error message stating that my account was ineligible for XXXX. 1
I received an Operation ID ( XXXX ). I have no idea what this is 1
I received an unsuccessful fax transmission notice ... CB1 Collections should be fined for violating the FCRA and noticed to stop calling/contacting me 1
I received and email stating my account is permanently suspended. Access to any of my funds is completely locked. I requested access to my funds only to be told I had to write a letter to beg for my funds to be returned to me. At the time of this complaint I had at least {$3000.00} in this account. 1
I received another alert from my XXXX bank 1
I received another email confirming that the loan had been funded. 1
I received another email correspondence from Equifax notifying me that my dispute was still in process. On or about XX/XX/XXXX 1
I received another email correspondence from Experian notifying me that my dispute was still in process. On or about XX/XX/XXXX 1
I received another email denial for the third time stating the same reason. 1
I received another email from Amex stating that my card balance was negative 9. I checked my account one hour later to figure out what the discrepancy was. 1
I received another email from Nelnet confirming receipt of additional information from me that they requests. 1
I received another email from XXXX to assure me 1
I received another email from XXXX. This time 1
I received another email saying the case had been closed 1
I received another email stating that I had not provided sufficient evidence for them to proceed. They do not tell me what they need. 1
I received another email stating that my account had been disabled 1
I received another email that Wells Fargo was making progress on my claim. 1
I received another invoice for the same product for {$100.00}. My Citibank account was debited for this amount on the same date. 1
I received another letter from Chase indicating that that the amount will be rebilled on my account 1
I received another letter from Citibank regarding the phantom debt and called their toll-free number. I spoke to a woman named XXXX ( ID # XXXX ) who told me 1
I received another letter from US Bank stating my forbearance was extended for another 3 months ( XXXX XXXX XXXX XXXX XXXX. This was long after I advised them that I wanted to terminate the forbearance plan. I received a similar letter dated XX/XX/XXXX 1
I received another letter saying I was still being held responsible for the transactions AND that they reported to the various credit agencies I had reported a fraudulent claim I was held responsible for. When I called Chase again 1
I received another notice from Citibank that a new Citibank credit card was on its way. On XXXX XXXX 1
I received another revised closing disclosure. With no answer to any of my questions 1
I received another text message about a charge on my credit card and I told Wells Fargo that was not me and I did not authorize those charges on my credit card. they told me someone had hacked into my account and that I needed to put the money back into my account 1
I received another threatening letter from them. Once again 2
I received another unauthorized charge 1
I received at least 3 different copiess of receipts during this purchase. I WILL note that all my receipts were pushed to the bottom of my bag at the time of my purchase 1
I received communication from Citibank that my case was resolved 1
I received communication from the collection agency 1
I received communications from that collection agency but no notices from LVNV 1
I received communications from that collection agency but no notices from XXXX 2
I received confirmation of the automated bank drafts from XXXX XXXX XXXX 1
I received correspondence from Barclays XXXX that their fraud investigation was completed and that I was not responsible for the fraudulent activity. 1
I received correspondence from XXXX XXXX that their fraud investigation was completed and that I was not responsible for the fraudulent activity. 1
I received court documents suing me for the outstanding debt. PenFed credit union always assured me the issue would be resolved 1
I received delinquency notices on XX/XX/XXXX 1
I received differing guidance. Additionally 2
I received email notification from somebody at the bank saying that a new rep was assigned to me. I replied to that person and also forwarded email to the new rep 1
I received email notification that they check from XXXX in the amount of {$35000.00} had been applied to my account. 1
I received emails and letters in the mail about this 1
I received five ( 5 ) phone calls from ( XXXX ) XXXX at XXXX XXXX 1
I received foreclosure documents from XXXX XXXX XXXX of who represented the company. I was forced to hire an attorney 1
I received form letters that did not address the specifics of my dispute 1
I received fraudulent and spoofed emails claiming to be from Equifax 1
I received from the post office a photo copy of my money order when it was cashed by XXXX XXXX ( on XX/XX/XXXX ). Upon receipt of this confirmation 1
I received generic dispute results stating the accounts had been updated or verified 3
I received generic responses stating the information has been verified 1
I received in XXXX copy of my approval letter dated XXXX / XXXX / XXXX that stated a due date to return this signed agreement no later than XXXX / XXXX / XXXX . - Yesterday XXXX / XXXX / XXXX 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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