Total complaints
1
Filed since In a
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I received my Closing Disclosure and on XX/XX/XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since In a. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since In a
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I received my Closing Disclosure and on XX/XX/XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Rocket preapproved me for a home loan. That preapproval was renewed in XX/XX/XXXX. In XX/XX/XXXX | 1 |
| State | Complaints |
|---|---|
| I closed on the purchase of my home. It was my understanding that an escrow account was set up for the payment of my property taxes and home owners insurance. | 1 |
| Issue | Complaints |
|---|---|
| I had multiple conversations with Rockets representative. We thoroughly discussed the terms of the loan and what I could afford as my monthly payments. I also informed him that I was considering other lenders and particularly a local lender. However | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I received my Closing Disclosure and on XX/XX/XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In a, and the most recent logged activity is In approxi, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I received my Closing Disclosure and on XX/XX/XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Rocket preapproved me for a home loan. That preapproval was renewed in XX/XX/XXXX. In XX/XX/XXXX", and the single most common underlying issue is "I had multiple conversations with Rockets representative. We thoroughly discussed the terms of the loan and what I could afford as my monthly payments. I also informed him that I was considering other lenders and particularly a local lender. However".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I received my Closing Disclosure and on XX/XX/XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I received my Closing Disclosure and on XX/XX/XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I received my Closing Disclosure and on XX/XX/XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against I received my Closing Disclosure and on XX/XX/XXXX is "I had multiple conversations with Rockets representative. We thoroughly discussed the terms of the loan and what I could afford as my monthly payments. I also informed him that I was considering other lenders and particularly a local lender. However" in the "Rocket preapproved me for a home loan. That preapproval was renewed in XX/XX/XXXX. In XX/XX/XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.