2026 data Public-data reference. official source

Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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25.6K companies starting with "I"

Showing 5.4K–5.4K of 25.6K

Sort by: Name Most Complaints Timely Response
Company Complaints
I reached out to Bridgecrest once more 1
I reached out to Cash App again through the chat and asked what was going on with the rest of the dispute and sadly 1
I reached out to Discover 's Fraud Department and was informed that the case had already been closed. The reason given was that the merchant provided proof supporting the accuracy of the transaction 1
I reached out to ML Mortgage again regarding this issue and was given the attached Evidence of Insurance binder and supporting docs ( Exhibit XXXX ). XX/XX/XXXX 1
I reached out to my congressional representative to have them advocate on my behalf. Soon after ( XX/XX/year> ) 1
I reached out to Select Portfolio Servicing XXXX XXXX 1
I reached out to the local police department and filed a report. The detective said the bank has the power to reach XXXX XXXX despite the fact that the bank already said they could not reach XXXX XXXX as a third-party vendor. I have personally made diverse efforts on multiple occasions to contact XXXX XXXX but was unable to login 1
I reached out to the the XXXX - who stated they will send my request to all of their card services team and someone will respond to me in XXXX days. This is completely unacceptable. When it comes to funds 1
I reached out to the title company and was informed that they are only responsible for the mortgage payoff and that they were given the amount from MiLend for the auto loan. They sent an email to the management of MiLend to help us rectify this issue. XXXX response was that basically since we received funds from the refinance if the mistake was caught before closing 1
I reached out to various legal and property experts looking for advice to help me rectify the situation. 1
I reached out to XXXX advising them on this issue. I was told to send them tax bill for processing. They paid the tax bill along with interest and penalties iao XXXX from my escrow on XX/XX/XXXX. However 1
I reached out to XXXX in the Resolutions department. I explained to her that I found the XXXX set of orders and submitted them to Navy Federal via the app. I also explained to her I was hoping to get these expedited because I am going to be limited on communication due to an upcoming trip. She suggested me contacting the SCRA department to see if they can locate the orders and pair them together. Once again 1
I reached out to XXXX XXXX to follow up with the following : Hey XXXX! 1
I reached out to XXXX. The charge displays on my credit card statement as XX/XX/XXXX-PayPal XXXX XXXX CA. 1
I reached out to your Loss Mitigation Department seeking guidance in navigating this process. 1
I read my coworker 's notes 1
I read the email and logged online to check my checking account to see what was available. The available balance was {$5000.00}. So 1
I readded the external bank account and re-verified it by showing the small deposits that were transferred into and out of the account for verification purposes 1
I realize that it is because the downgrading action XXXX not be recognized promptly by the system of Chase 1
I realize that the loans have moved '' to another servicer. 3
I realized I am being bsed 1
I realized I was being victimized. 1
I realized it had to be the XXXX. Since I had no prior notices 1
I realized my previous XXXX was incomplete and uploaded a full version. 1
I realized that I had been compromised 1
I realized that I should have been documenting all those periods of them hanging up when I answered because they were probably attempting to establish a record of their attempt to contact me 1
I realized that my personal XXXX XXXX XXXX had been stolen and used by the criminals at XXXX in FL. 1
I realized that my {$170.00} payment was returned 1
I realized that no matter how many times I call 1
I realized that someone had forged my signature in their contract which I was seeing for the very first time. I do not sign that gibberish language on their contract. I always sign my name in cursive as you may see in my XXXX Lease Document ( EXHIBIT B ). Since then 1
I realized that the account had been closed without any notice 1
I realized that the bank has continued to illegally charge my checking account a {$10.00} monthly Service Charge since XX/XX/2016. 1
I realized that the fee for PMI was not noted on the statement under Explanation of Amount Due '' 1
I realized that they have been charging me interest since XXXX ( 29.99 % ). I didn't know because due to the configuration of my internet browser 1
I realized that this card would be better for me to use than my normal card 1
I realized the customer service agent had lied to me about reopening the claim. 1
I realized the loan had been transferred 1
I realized there were intrest charged and has been calling for having the issue resolved. Wells fargo refund intrest of {$540.00}. 46 but refused to refund the remaining intrest of {$1300.00}. 89. To avoid being charged continuesly 1
I really do not know what to do. 1
I really do not understand how or why they are not only refusing to abide by the lawsuit settlement 1
I really just want to get my proper settlement checks and resolve this issue for good. My attorney claims that there 's nothing more his firm can do to help ( he got his check ) 1
I really was hopeful to have my funds released to pay a bill and it's one thing for an agent to say no 1
I reasonably expect Capital One to have clear hardship programs for verified cases like mine. 1
I receieved a bill from them and another letter on XX/XX/XXXX from XXXX at Target Card Services saying that The dispute on your Target Credit Card has been resolved! The merchant credited XXXX back to your account on XX/XX/2021. Any applicable fees and interest charges have also been credited 1
I receive a credit score alert that 2 late payments had been removed 1
I receive a letter and an email from this credit card issuer 1
I receive a message from XXXX XXXX writing that she would not take ownership of the concerns presented and that instead she would have XXXX XXXX contact me. XXXX XXXX remained demonstrating abuse behavior that further dismisses and with the intent to coerce customers to make payment towards charges that I am not liable for. I provided to XXXX XXXX that there is a charge on the account that the merchant has corrected after I communicated that my information had been compromised and that I did not authorize the use of my information to make purchases with the business. American Express fraud team after having learned that the merchant had provided a credit as appropriate for the illegal charges 1
I receive a message indicating that my access is blocked 1
I receive a phone call from my assigned relationship manager 1
I receive a threat that I will get suit since I could not pay the debt.,,CAPITAL ONE FINANCIAL CORPORATION,CA,93215,,Consent provided,Web,2019-11-15,Closed with explanation,Yes,N/A,3440082 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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