2026 data Public-data reference. official source

Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

25.6K companies starting with "I"

Showing 5.4K–5.5K of 25.6K

Company Complaints
I receive a threat that I will get suit since I could not pay the debt.,,Hunt & Henriques,CA,93215,,Consent provided,Web,2019-11-15,Closed with explanation,Yes,N/A,3440076 1
I receive an alert. I immediately called the bank. Once I receive the alert of a transfer and their response was to lock my account for XXXX hours. I have read many reviews on this bank ever since these issues happened and I am not very happy. I honestly do not know how they maintained to be in business. After all of these issues 1
I receive an automated rejection message with reasons that have no bearing on the actual dispute. 1
I receive an email from MOHELA saying that my loans are over 120 days past due. I had no idea what was going on. Today 1
I receive an email from XXXX stating the bank now wants a Police Report 1
I receive an email stating that the next payment is due in XX/XX/XXXX. My Mohela account also reflects this information. 1
I receive an email stating that Venmo decided that the account was going to be permanently closed '' and the funds will be held up to 180 day ( XXXX ) before being sent to me. Now the problem with this is that I have money sitting in my account that was going to be used for XXXX and to pay my rent. I also feel that this was done as a retaliation from my mother 's email 1
I receive another letter from XXXX XXXX that my dispute was denied and to call them for any questions. 1
I receive bank statements 1
I receive the letter from citi saying they can't find any promotion linked to my account. So what's going on? Overall experience is just that citi tried to avoid giving the promised promotion and overall advertisement is misleading and scam. 1
I receive the same message that states that my account can not be authenticated. I speak with a representative who states that she will have XXXX give me a call back once she returns from lunch 1
I received 1
I received 2 letters dated XX/XX/2022 2
I received a bill of {$170.00} from XXXX a few weeks later. 1
I received a brief email response stating that Mohela 1
I received a call and this time it was live. I could n't believe it plus this was now XXXX XXXX. He was on the phone with underwriting. There were a few questions they had and I asked for a time line. He said it should take about 2 weeks. 1
I received a call back and requested a supervisor. I was placed back into the automated system no supervisor ever returned my call. 1
I received a call from a lady I was not familiar with asking if I were ready to pay my note ; which I was 1
I received a call from a XXXX XXXX 1
I received a call from another collections agency called Admin Recovery LLC. After speaking to the manager there and sending him the same information I'd sent to XXXX XXXX and XXXX XXXX XXXX XXXX 1
I received a call from another collections agency called XXXX XXXX XXXX. After speaking to the manager there and sending him the same information I'd sent to TD Bank and TD Retail Card Services 1
I received a call from another person claiming to be from Santander 1
I received a call from USAA informing me that I am 3 payments behind. XX/XX/XXXX is thirty-six ( 36 ) days past due. At thirty ( 30 ) days past due 1
I received a call from XXXX informing me that I am 3 payments behind. XXXX XXXX is thirty-six ( 36 ) days past due. At thirty ( 30 ) days past due 1
I received a call from XXXX telling me that TD may not be able to give cash back at closing like he originally said but he was working with is manager and underwriters to double check what he was told and see if they could still do it. At the time 1
I received a call from XXXX XXXX 1
I received a call from XXXX XXXX who had placed a negative review on my credit report. I called them and attempted to some type of clarification of what was going on and why the posting on my credit report. I got nowhere with them in getting details. They said they had called me and talked to me. When I asked to give the phone number 1
I received a call on my cell phone from what sound like a 1
I received a call that my personal and business accounts are being closed because of a late annual fee payment. 1
I received a call. The supervisor apologized for XXXX XXXX 's violation of the statute and then began arguing with me about why I had not paid. I explained 1
I received a card that I couldn't use after activating it 1
I received a cashiers check for {$7200.00} 1
I received a check for the amount in the account 1
I received a check from Concora for approximately the right amount. It was not exact 1
I received a Closing Disclosure Statement that varied drastically from the initial Loan Estimate. Not only had the APR increased to 3.25 % 1
I received a confirmation email from Capitol One than an auto-debit payment was scheduled for XXXX XXXX 1
I received a credit monitoring alert notifying me of a XXXX point drop in my credit score. I immediately submitted full payment for all amounts due through XX/XX/year> and frantically made calls to XXXX to find out how this happened. Despite the daily efforts regarding this urgent matter 3
I received a credit monitoring alert notifying me of a XXXX point drop in my XXXX XXXX. I immediately submitted full payment for all amounts due through XX/XX/year> and frantically made calls to Chase to find out how this happened. Despite the daily efforts regarding this urgent matter 1
I received a credit report 1
I received a document in the mail from Equifax stating that they were unable to locate my credit file. 1
I received a file that included SallieMae 's Borrower Correspondence History. The documents confirm all of the above facts 1
I received a final agreement with a manageable monthly payment. Based on recorded conversations 1
I received a final denial of my complaint. 1
I received a follow-up email asking me once again for the account # 2
I received a foreclosure notification in the mail on XXXX XXXX 1
I received a fraud alert that my non-public personal and financial information was compromised. 2
I received a further email requesting a 1040 1
I received a letter ( dated XX/XX/XXXX ) stating that it could not identify any evidence to support a fraud claim -- which surprised me 1
I received a letter back again stating they are denying my application due to identity concerns ''. Specifically it mentions 1
I received a letter dated XX/XX/XXXX citing fraud had concluded its investigation and had a recording of my authorizing the XXXX loans. I am sure that your office had engaged in a fraudulent investigation regarding this loan using the XX/XX/XXXX call as its alleged proof of recording. To date 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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