Total complaints
1
Filed since I wa
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I realized that this card would be better for me to use than my normal card's complaint history from CFPB public records. 1 consumers have filed complaints since I wa. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I wa
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I realized that this card would be better for me to use than my normal card's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and will be doing research abroad this summer. My finances are tight | 1 |
| State | Complaints |
|---|---|
| since I would save more than {$95.00} on foreign transaction fees over the summer. This would enable me to pay them back immediately when it was charged next year. I do not like carrying a balance on my credit cards. So I applied for the card and was shocked to receive the {$95.00} fee. When I went back on the Chase website I saw them advertising no first year fee ; when I checked the email I used to apply for the card I saw it said there would be no first-year fee. When I got into contact with customer service | 1 |
| Issue | Complaints |
|---|---|
| but I also knew that my university would not reimburse foreign transaction fees. Knowing this | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I realized that this card would be better for me to use than my normal card has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I wa, and the most recent logged activity is I was espe, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I realized that this card would be better for me to use than my normal card reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and will be doing research abroad this summer. My finances are tight", and the single most common underlying issue is "but I also knew that my university would not reimburse foreign transaction fees. Knowing this".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I realized that this card would be better for me to use than my normal card: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I realized that this card would be better for me to use than my normal card has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I realized that this card would be better for me to use than my normal card has a 0% timely response rate to CFPB complaints.
The most common issue reported against I realized that this card would be better for me to use than my normal card is "but I also knew that my university would not reimburse foreign transaction fees. Knowing this" in the "and will be doing research abroad this summer. My finances are tight" product category.
Read our methodology — how this data is sourced, computed, and verified.