2026 data Public-data reference. official source

Companies: H

Companies starting with H that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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2.0K companies starting with "H"

Showing 751–800 of 2.0K

Sort by: Name Most Complaints Timely Response
Company Complaints
he claimed they were ready to move forward for identity theft 1
he claims I chose the actual loan amount/terms. This is not correct 1
he concluded I will make it very very hard for you ... your drama has not paid off. This statement came after he cartoonishly waved his fingers around and twisted his neck in a circular motion 1
he confirmed the companys position on denying goodwill adjustments and relying on their internal FCRA interpretationbut contradicted the previous representative by stating that XXXX does not contact borrowers at all 3
he connected me to XXXX - # XXXX. The identical conversation ensued that I had had with XXXX. In frustration I insisted on speaking to a supervisor - I do not think XXXX was a supervisor. I was connected with XXXX - XXXX. She repeated the exact same message and stated there was no way a human being could assist me because of the system. '' I was totally frustrated by this experience - especially after the other two credit agencies had to easily assisted me. I called my lender to explain the situation 1
he considered the matter settled. 2
he continued to call me multiple times a day over the next 2 weeks. I never answered those calls 1
he continues to tell me I need to be put on hold 1
he could do nothing to assist me. 1
he could do that because he could answer my questions just as well. Once I advised him what we were discussing he stated all management was busy and repeated what he told me about turning the account over to collections. Someone was supposed to contact me in reference this issue and to this day no one has. This was the third time in two years that XXXX had promised to call me back. The first 2 times were during my time as a customer in reference my service and the fact that it ( service ) was again not working in my area and I wanted to get credit toward my bill due to the inability to use my phone. I never received a call and decided to switch carriers. And the third being when I was trying to work out the balance even though I knew I did n't owe the balance ; I was at the least willing to try and discuss the issue.,Company believes it acted appropriately as authorized by contract or law,Amsher Collection Services 1
he could not be verified 1
he could not explain why it was taking so long 1
he could not find records of this or previous disputes on his computer and he indicated that some other department would need to become involved ). Apparently 1
he could not give me an answer 1
he could not give them to me. He insisted they had to be mailed to my Father 's last known address. Mr. XXXX did not provide me with a final letter at the time of my visit identifying all accounts were closed. Mr. XXXX was asked repeatedly if all affairs were resolved with my Father 's account ( s ) and he said yes ''. 1
he could not hear me 1
he could not provide a clear and direct answer. Upon quickly scanning the document 1
he could not. I am not happy about this at all as it dropped my already poor credit score another XXXX points! Thanks Santander!,,SANTANDER HOLDINGS USA 1
he could reissue the check directly to me. These messages were sent in XXXX using text translation 1
he couldn't comprehend English either. Found out that the 1st guy spelled my new city and street name wrong 1
he couldn't message XXXX himself because she doesn't work on weekends. 1
he couldn't or wouldn't provide me that information 1
he couldn't seem to understand that. 1
he decided to disallow it and refused to give a reason for his action. To get my money back 1
he declined 1
he declined. I was told a suspicious deposit needs 5 days to clear. I said suspicious deposit 1
he deliberately directed me to seek redress against the State of Georgia '' 1
he denied the loan modification based on insufficient income ''. Debt to income ratios XXXX siting the average monthly income on PAST tax returns of {$9200.00} and not the current income submitted which shows income averaging over {$17000.00} per month in XXXX. The XXXX paystubs that were sent to FCI 1
he denied this and did not adjust his behavior or provide clarification. 1
he dialed billing department we explained the situation to supervisor of XXXX office XXXX 1
he did not address my broader request for the complete case file 1
he did not test whether or not it was compatible with my vehicle or any similar vehicle. He had hooked it up to a simple battery that does not emulate that of my vehicle. Given his refusal to cooperate or honor his warranty regarding a defective product 1
he did not want to take any responsibility for their representative dropping the ball and not letting me make my payment on the XXXX. It all sounds very fishy.,,CAPITAL ONE FINANCIAL CORPORATION,FL,32082,Older American,Consent provided,Web,2024-07-17,Closed with explanation,Yes,N/A,9538524 1
he did several things that are unlawful at worst or extremely bad customer service practices at best : 1 ) He made multiple false and misleading statements 1
he didn't ask to see if I agreed or not but decided on his own that the answer to this problem is that he would have the branch create and send me about 10 checks so that I can use them next time.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,UMPQUA HOLDINGS CORPORATION,CA,94519,,Consent provided,Web,2021-11-02,Closed with explanation,Yes,N/A,4839637 1
he didn't look at the wiring. Regardless if he did or didn't he didn't change anything 1
he didn't see that the garnishment of close to {$2400.00} per month would create financial hardship. The court seems to be a rubber stamp for Calvary as this point 1
he didn't see that the garnishment of close to {$2400.00} per month would create financial hardship. The court seems to be a rubber stamp for XXXX as this point 1
he didnt act very concerned with my issues. The dealership think they can treat their clients any kind of way and get away with it. Also the dealership did not perform maintenances at the scheduled time and has misled me about services performed. XX/XX/XXXX my vehicle didnt receive transmission services until engine mount collapsed at XXXX over XXXX miles. I was also told I was receiving a B service in XX/XX/XXXX that I am now aware that the service was never performed. Also I informed my service advisor after I had picked my vehicle up one day in XXXX that my radiator was leaking 1
he didnt tell me anything about contacting the bank to do cancellation. If he did 1
he didnt understand why they went all the way back to XXXX of XXXX 1
He dismissed this and claimed that dirt and rust were sufficient justification for the fee. I pointed out the discrepancy between his statements and what I had been told by a XXXX from XXXX 1
he does this. 1
he doesn't know what he is doing ''. I believe the rates quoted by XXXX were bait and switch. 1
he emailed me stating the underwriter approved my loan! A week later 1
he even advised that I could put in my 30 day notice to my landlord. 1
he even blew the whistle of his car 1
he eventually told me the FHA Loan was denied. I asked him 1
he explained that XXXX XXXX would like to see how I am healing and no fees would occur. The appointment was canceled and rescheduled for later that week that I attended 1
he explained to me that most of the time when a dispute comes in labeled Not mine '' 1

About this letter-indexed view

This page lists every company beginning with the letter H that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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