Total complaints
1
Filed since Then
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows he could not. I am not happy about this at all as it dropped my already poor credit score another XXXX points! Thanks Santander!,,SANTANDER HOLDINGS USA's complaint history from CFPB public records. 1 consumers have filed complaints since Then. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Then
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How he could not. I am not happy about this at all as it dropped my already poor credit score another XXXX points! Thanks Santander!,,SANTANDER HOLDINGS USA's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I decided to request another extension. I spoke to a woman in some sort of forbearance department. She said we had qualified for the extension and when I had specifically asked her if doing an extension will cause them to report my acct as being past due | 1 |
| State | Complaints |
|---|---|
| INC.,SC,29461,,Consent provided,Web,2024-03-26,Closed with explanation,Yes,N/A,8629144 | 1 |
| Issue | Complaints |
|---|---|
| you're only XXXX days late at this point ( XX/XX/XXXX ) so it will not report as past due. She said they would only report it as past due if I was actually past due prior to the extension! I was happy that we qualified and that it would not get reported as past due. They emailed me paperwork | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
he could not. I am not happy about this at all as it dropped my already poor credit score another XXXX points! Thanks Santander!,,SANTANDER HOLDINGS USA has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Then, and the most recent logged activity is Then being, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, he could not. I am not happy about this at all as it dropped my already poor credit score another XXXX points! Thanks Santander!,,SANTANDER HOLDINGS USA reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I decided to request another extension. I spoke to a woman in some sort of forbearance department. She said we had qualified for the extension and when I had specifically asked her if doing an extension will cause them to report my acct as being past due", and the single most common underlying issue is "you're only XXXX days late at this point ( XX/XX/XXXX ) so it will not report as past due. She said they would only report it as past due if I was actually past due prior to the extension! I was happy that we qualified and that it would not get reported as past due. They emailed me paperwork".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating he could not. I am not happy about this at all as it dropped my already poor credit score another XXXX points! Thanks Santander!,,SANTANDER HOLDINGS USA: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
he could not. I am not happy about this at all as it dropped my already poor credit score another XXXX points! Thanks Santander!,,SANTANDER HOLDINGS USA has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
he could not. I am not happy about this at all as it dropped my already poor credit score another XXXX points! Thanks Santander!,,SANTANDER HOLDINGS USA has a 0% timely response rate to CFPB complaints.
The most common issue reported against he could not. I am not happy about this at all as it dropped my already poor credit score another XXXX points! Thanks Santander!,,SANTANDER HOLDINGS USA is "you're only XXXX days late at this point ( XX/XX/XXXX ) so it will not report as past due. She said they would only report it as past due if I was actually past due prior to the extension! I was happy that we qualified and that it would not get reported as past due. They emailed me paperwork" in the "I decided to request another extension. I spoke to a woman in some sort of forbearance department. She said we had qualified for the extension and when I had specifically asked her if doing an extension will cause them to report my acct as being past due" product category.
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