Total complaints
1
Filed since Sinc
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows he didnt act very concerned with my issues. The dealership think they can treat their clients any kind of way and get away with it. Also the dealership did not perform maintenances at the scheduled time and has misled me about services performed. XX/XX/XXXX my vehicle didnt receive transmission services until engine mount collapsed at XXXX over XXXX miles. I was also told I was receiving a B service in XX/XX/XXXX that I am now aware that the service was never performed. Also I informed my service advisor after I had picked my vehicle up one day in XXXX that my radiator was leaking's complaint history from CFPB public records. 1 consumers have filed complaints since Sinc. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Sinc
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How he didnt act very concerned with my issues. The dealership think they can treat their clients any kind of way and get away with it. Also the dealership did not perform maintenances at the scheduled time and has misled me about services performed. XX/XX/XXXX my vehicle didnt receive transmission services until engine mount collapsed at XXXX over XXXX miles. I was also told I was receiving a B service in XX/XX/XXXX that I am now aware that the service was never performed. Also I informed my service advisor after I had picked my vehicle up one day in XXXX that my radiator was leaking's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| the vehicle has been in and out of your service department for persistent oil leaks and a recurring check engine light. In XXXX at least once a month in the service and XXXX times in XXXX. Despite multiple repairs | 1 |
| State | Complaints |
|---|---|
| the radiator didnt get replaced until a month or two later. The service manager XXXX XXXX has told me in XX/XX/XXXX he sick of giving me free stuff and dont want to see my vehicle there. Everything has been covered under warranty. | 1 |
| Issue | Complaints |
|---|---|
| excessive metal was found in the oil | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
he didnt act very concerned with my issues. The dealership think they can treat their clients any kind of way and get away with it. Also the dealership did not perform maintenances at the scheduled time and has misled me about services performed. XX/XX/XXXX my vehicle didnt receive transmission services until engine mount collapsed at XXXX over XXXX miles. I was also told I was receiving a B service in XX/XX/XXXX that I am now aware that the service was never performed. Also I informed my service advisor after I had picked my vehicle up one day in XXXX that my radiator was leaking has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Sinc, and the most recent logged activity is Since then, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, he didnt act very concerned with my issues. The dealership think they can treat their clients any kind of way and get away with it. Also the dealership did not perform maintenances at the scheduled time and has misled me about services performed. XX/XX/XXXX my vehicle didnt receive transmission services until engine mount collapsed at XXXX over XXXX miles. I was also told I was receiving a B service in XX/XX/XXXX that I am now aware that the service was never performed. Also I informed my service advisor after I had picked my vehicle up one day in XXXX that my radiator was leaking reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the vehicle has been in and out of your service department for persistent oil leaks and a recurring check engine light. In XXXX at least once a month in the service and XXXX times in XXXX. Despite multiple repairs", and the single most common underlying issue is "excessive metal was found in the oil".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating he didnt act very concerned with my issues. The dealership think they can treat their clients any kind of way and get away with it. Also the dealership did not perform maintenances at the scheduled time and has misled me about services performed. XX/XX/XXXX my vehicle didnt receive transmission services until engine mount collapsed at XXXX over XXXX miles. I was also told I was receiving a B service in XX/XX/XXXX that I am now aware that the service was never performed. Also I informed my service advisor after I had picked my vehicle up one day in XXXX that my radiator was leaking: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
he didnt act very concerned with my issues. The dealership think they can treat their clients any kind of way and get away with it. Also the dealership did not perform maintenances at the scheduled time and has misled me about services performed. XX/XX/XXXX my vehicle didnt receive transmission services until engine mount collapsed at XXXX over XXXX miles. I was also told I was receiving a B service in XX/XX/XXXX that I am now aware that the service was never performed. Also I informed my service advisor after I had picked my vehicle up one day in XXXX that my radiator was leaking has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
he didnt act very concerned with my issues. The dealership think they can treat their clients any kind of way and get away with it. Also the dealership did not perform maintenances at the scheduled time and has misled me about services performed. XX/XX/XXXX my vehicle didnt receive transmission services until engine mount collapsed at XXXX over XXXX miles. I was also told I was receiving a B service in XX/XX/XXXX that I am now aware that the service was never performed. Also I informed my service advisor after I had picked my vehicle up one day in XXXX that my radiator was leaking has a 0% timely response rate to CFPB complaints.
The most common issue reported against he didnt act very concerned with my issues. The dealership think they can treat their clients any kind of way and get away with it. Also the dealership did not perform maintenances at the scheduled time and has misled me about services performed. XX/XX/XXXX my vehicle didnt receive transmission services until engine mount collapsed at XXXX over XXXX miles. I was also told I was receiving a B service in XX/XX/XXXX that I am now aware that the service was never performed. Also I informed my service advisor after I had picked my vehicle up one day in XXXX that my radiator was leaking is "excessive metal was found in the oil" in the "the vehicle has been in and out of your service department for persistent oil leaks and a recurring check engine light. In XXXX at least once a month in the service and XXXX times in XXXX. Despite multiple repairs" product category.
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