Total complaints
1
Filed since The
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows he connected me to XXXX - # XXXX. The identical conversation ensued that I had had with XXXX. In frustration I insisted on speaking to a supervisor - I do not think XXXX was a supervisor. I was connected with XXXX - XXXX. She repeated the exact same message and stated there was no way a human being could assist me because of the system. '' I was totally frustrated by this experience - especially after the other two credit agencies had to easily assisted me. I called my lender to explain the situation's complaint history from CFPB public records. 1 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since The
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How he connected me to XXXX - # XXXX. The identical conversation ensued that I had had with XXXX. In frustration I insisted on speaking to a supervisor - I do not think XXXX was a supervisor. I was connected with XXXX - XXXX. She repeated the exact same message and stated there was no way a human being could assist me because of the system. '' I was totally frustrated by this experience - especially after the other two credit agencies had to easily assisted me. I called my lender to explain the situation's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| they have no customer service. First | 1 |
| State | Complaints |
|---|---|
| and he informed that I would absolutely need all 3 of my credit info unfrozen. He suggested that I try their website. The experience was just as infuriating. After I provided all the information correctly | 1 |
| Issue | Complaints |
|---|---|
| after answering all the information correctly | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
he connected me to XXXX - # XXXX. The identical conversation ensued that I had had with XXXX. In frustration I insisted on speaking to a supervisor - I do not think XXXX was a supervisor. I was connected with XXXX - XXXX. She repeated the exact same message and stated there was no way a human being could assist me because of the system. '' I was totally frustrated by this experience - especially after the other two credit agencies had to easily assisted me. I called my lender to explain the situation has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The fault , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, he connected me to XXXX - # XXXX. The identical conversation ensued that I had had with XXXX. In frustration I insisted on speaking to a supervisor - I do not think XXXX was a supervisor. I was connected with XXXX - XXXX. She repeated the exact same message and stated there was no way a human being could assist me because of the system. '' I was totally frustrated by this experience - especially after the other two credit agencies had to easily assisted me. I called my lender to explain the situation reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "they have no customer service. First", and the single most common underlying issue is "after answering all the information correctly".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating he connected me to XXXX - # XXXX. The identical conversation ensued that I had had with XXXX. In frustration I insisted on speaking to a supervisor - I do not think XXXX was a supervisor. I was connected with XXXX - XXXX. She repeated the exact same message and stated there was no way a human being could assist me because of the system. '' I was totally frustrated by this experience - especially after the other two credit agencies had to easily assisted me. I called my lender to explain the situation: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
he connected me to XXXX - # XXXX. The identical conversation ensued that I had had with XXXX. In frustration I insisted on speaking to a supervisor - I do not think XXXX was a supervisor. I was connected with XXXX - XXXX. She repeated the exact same message and stated there was no way a human being could assist me because of the system. '' I was totally frustrated by this experience - especially after the other two credit agencies had to easily assisted me. I called my lender to explain the situation has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
he connected me to XXXX - # XXXX. The identical conversation ensued that I had had with XXXX. In frustration I insisted on speaking to a supervisor - I do not think XXXX was a supervisor. I was connected with XXXX - XXXX. She repeated the exact same message and stated there was no way a human being could assist me because of the system. '' I was totally frustrated by this experience - especially after the other two credit agencies had to easily assisted me. I called my lender to explain the situation has a 0% timely response rate to CFPB complaints.
The most common issue reported against he connected me to XXXX - # XXXX. The identical conversation ensued that I had had with XXXX. In frustration I insisted on speaking to a supervisor - I do not think XXXX was a supervisor. I was connected with XXXX - XXXX. She repeated the exact same message and stated there was no way a human being could assist me because of the system. '' I was totally frustrated by this experience - especially after the other two credit agencies had to easily assisted me. I called my lender to explain the situation is "after answering all the information correctly" in the "they have no customer service. First" product category.
Read our methodology — how this data is sourced, computed, and verified.