2026 data Public-data reference. official source

Companies: E

Companies starting with E that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

2.9K companies starting with "E"

Showing 1.1K–1.1K of 2.9K

Company Complaints
especially when Amex is trying to use it as justification for penalizing me {$220.00} without a clear warning that the action I was about to take would be not just illogical but self-harming? 1
ESPECIALLY when blatently asked if they use a lesser exchange rate than the national average and an employee XXXX to the customer. This is my attempt at rectifying this situation with Umpqua bank 1
especially when documented proof after proof is provided. They should not be allowed to take it upon themselves to change information without first thoroughly checking with each and every creditor to make sure such reported information is actually valid and accurate before ruining peoples lives and futures.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
especially when fraud has already been documented. 2
especially when I do not follow up with the payment. After all 1
especially when I have always tried to honor my responsibilities despite my difficult circumstances. As a loan servicer XXXX should not be allowed to get away with making administrative errors that severely impact borrow rows with out any mediation 1
especially when I said I don't know anything about the debt. 1
especially when I've literally given them my credit history and have spent over ten hours on the phone with people who seriously do not care at all about the people to which they're responsible.,,EQUIFAX 1
especially when investor restrictions are cited. 1
especially when it comes to paying bills. I also pointed out the chains of mistakes made on both companies that led to this situation. However 1
especially when it is solely due to their negligence. 1
especially when marketing emails referencing the account continued after closure 1
especially when no meaningful explanation is given. 1
especially when others do not face such hurdles. 1
especially when such terms authorize the pulling of a credit report and form the basis of an adverse action decision. 1
especially when the account is paid off Story : This account shows a {$0.00} balance but continues to reflect negative payment history Since the debt is settled 1
especially when the account should have been flagged for fraudulent activity and had insufficient funds to cover the withdrawal. This seems to be a blanket statement made to shield the bank from responsibility for an employee 's failure to properly verify the identity of the person conducting the in-branch transaction. 1
especially when the account was ultimately charged off. 1
especially when the building was fine for their other loans. I believe this was a failure on Citi 's part to ask for clarification 1
especially when the consumer is trying to correct an error they did not cause. 1
especially when the entity lacks lawful authority to enforce the alleged debt. 1
especially when the good faith credit of the customer is at stake. Instead 1
especially when the patient was brought in by ambulance.,,Capio Partners 1
especially when there are shady practices going on with these documents? 1
especially when there are three co-administrators. 1
especially when they are handling people 's finances... NOT US Bank ... a Pathetic operation!,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,IN,XXXXX,Older American,Consent provided,Web,2024-02-17,Closed with explanation,Yes,N/A,8363593 1
especially when they claim to be there to help. Also 1
especially when they contradict earlier rulings in my favor. 1
especially when trying to get a familys lives back to normal after an experience such as this 1
especially where disputes raised substantive legal and factual issues OneMain failed to describe the actual steps taken during its investigations beyond conclusory statements Refinancing and Consumer Harm OneMain acknowledges multiple refinances within a short period but did not address whether refinancing resulted in increased principal 1
especially with a customer who has been with them for 20 years?! So then 1
especially with being a returning customer. Now they are expecting me to pay {$1700.00}.,,ACIMA CREDIT 1
especially with COVID-19 problems causing all sorts of financial difficulty 1
especially with it falling around a weekend when mail services are limited. Luckily for me 1
especially with regard to numbers they themselves are providing. However 1
especially with the account history and reputation. The client and supplier can both provide proof of this 1
especially with the remnants of her actions lingering on my credit report 1
especially with the vehicle 's condition and mileage at time of sale. 1
especially with the way they have treated my mom 's account and now mine..Just like XXXX XXXX XXXX illegally charged my mom overdraft fees and ultimately was forced to reverse every one of them after my mom complained thru CFPB 1
especially with this quick to judge. 1
especially with what recently has come to light. I feel duped. 1
especially without consent or a written instruction or request from the consumer 's beneficiary. I reserve my rights to financial privacy as beneficiary 3
especially without consent or a written instruction or request from the consumer 's beneficiary. I reserve my rights to financial privacy rights as beneficiary 7
especially without providing any clear justification for this egregious action. 1
Esq. 1
essential datasuch as the trustees name 1
Essential Lending Inc 162
Essential Retrieval Group 24
essentially 1
essentially ) 1

About this letter-indexed view

This page lists every company beginning with the letter E that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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