Total complaints
1
Filed since Full
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows especially with it falling around a weekend when mail services are limited. Luckily for me's complaint history from CFPB public records. 1 consumers have filed complaints since Full. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Full
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How especially with it falling around a weekend when mail services are limited. Luckily for me's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I noticed that I never received my first mortgage statement. I knew that it would be due on XXXX | 1 |
| State | Complaints |
|---|---|
| I was able to make a payment online and get it taken care of. However | 1 |
| Issue | Complaints |
|---|---|
| despite me being extremely tech savvy. I put in a complaint with Citizens at that time about not receiving my statement and the difficulty I had in trying to pay my first payment through their website or on the phone due to long wait times. Today ( XX/XX/XXXX ) | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
especially with it falling around a weekend when mail services are limited. Luckily for me has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Full, and the most recent logged activity is Full Story, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, especially with it falling around a weekend when mail services are limited. Luckily for me reports a 0% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I noticed that I never received my first mortgage statement. I knew that it would be due on XXXX", and the single most common underlying issue is "despite me being extremely tech savvy. I put in a complaint with Citizens at that time about not receiving my statement and the difficulty I had in trying to pay my first payment through their website or on the phone due to long wait times. Today ( XX/XX/XXXX )".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating especially with it falling around a weekend when mail services are limited. Luckily for me: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
especially with it falling around a weekend when mail services are limited. Luckily for me has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
especially with it falling around a weekend when mail services are limited. Luckily for me has a 0% timely response rate to CFPB complaints.
The most common issue reported against especially with it falling around a weekend when mail services are limited. Luckily for me is "despite me being extremely tech savvy. I put in a complaint with Citizens at that time about not receiving my statement and the difficulty I had in trying to pay my first payment through their website or on the phone due to long wait times. Today ( XX/XX/XXXX )" in the "I noticed that I never received my first mortgage statement. I knew that it would be due on XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.