2026 data Public-data reference. official source

Companies: D

Companies starting with D that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

2.7K companies starting with "D"

Showing 1.5K–1.5K of 2.7K

Company Complaints
despite the fact that I have moved XXXX times since then. Additionally 1
despite the fact that I have never had the opportunity to use the account. This situation is deeply troubling 1
despite the fact that I informed them every time I called that the Texas address was invalid. 1
despite the fact that I rationally knew better 1
despite the fact that I told him multiple times I would rather receive written communication. He emailed me on XX/XX/XXXX saying that he and the escalation team attempted to call me that morning 1
despite the fact that I was required to enter said code before I could even submit an account-opening application from the web page referenced in the mailer. I accepted the terms of this promotion and satisfied every requirement of me as the customer 1
despite the fact that it could have been easily traced to a separate account 1
despite the fact that it had been properly endorsed to me. 1
despite the fact that no entity verifies or takes responsibility for it. 2
despite the fact that the cashiers check was legitimate. During the ensuing three-month period 1
despite the fact that the loan was discharged and I was no longer responsible for it. 1
despite the fact that the only reason I proceeded with the transfer was that my bank said it was okay. Because of this 1
despite the fact that the printout provided by XXXX showed my money gone '' and a zero balance 1
despite the fact that the problem I had originally paid to fix had not been addressed. When I requested a refund or for the work to be redone 1
despite the fact that the status of limitations for such transactions has passed. 1
despite the fact that their actions had just sabotaged my previous attempt. 1
despite the fact that these issues were caused by identity theft and not by my actions or negligence. This is supported by the FTC affidavit 3
despite the fact that they really gave us no warning this is how the plan was working 1
despite the fact that they were acknowledging I was not the person being sought. 1
despite the fact that this will invariably impact my XXXX XXXX. The most CITI was willing to do was TEMPORARILY freeze the new fraudulent account 1
despite the fact that those were even *more* suspicious. 1
despite the fact the merchant never contacted me to advise me HOW I might return the item I was billed for and didn't want. This is against regs under the Federal Fair Credit laws. Capital One 's investigation techniques are anti consumer : they tend to FAVOR the merchant over the customer.,,CAPITAL ONE FINANCIAL CORPORATION,KS,660XX,Older American 1
despite the fact we did not know about it for over a year. I asked to whom I could speak with at Mastercard and was told they do not talk to customers. 1
despite the FHA program being specifically designed to assist such individuals. 1
despite the grievous errors I was attempting to address. 1
despite the growing interest and fees. 1
despite the initial denial. She acknowledged that they've been working on this issue for awhile. '' With all of the reviews across several different platforms ( Sephora XXXX 1
despite the initial payment being for the full membership. 1
despite the interim ruling made that reopened payment plans as of XX/XX/year>. 1
despite the lack of permissible purpose. 1
despite the lack of substantiation 1
despite the language on the website 1
despite the last payment date being XX/XX/XXXX. This constitutes illegal re-aging '' of a delinquent account and violates 15 U.S.C. 1681c. Furthermore 2
despite the letter promising the contrary.,,Rowland Avenue Management 1
despite the loan being taken out in XXXX. I should not have to continue to bear the burden of a loan that was taken out in my name without my knowledge 1
despite the number of representatives contacted in the Legal Department. 1
despite the odds stacked against me 1
despite the original late fee being reversed. 1
despite the other associate saying their systems showed my mail was being returned ). I asked on the telephone to escalate to their supervisor and the associate did not transfer and said he needed to investigate more. The associate was a bully - I do n't know how else to explain it 1
despite the overwhelming evidence of fraud/identity theft that YOU actually initiated in XXXX 2
despite the payee 's equal involvement with the disputed amount.,,Paypal Holdings 1
despite the payment status being marked as Current. '' Experian : XXXX the same pattern of late payments but includes XXXX and XX/XX/XXXX 1
despite the payment status being marked as Current. '' XXXX : Reports the same pattern of late payments but includes XXXX and XX/XX/XXXX 1
despite the receipt and Mountain America 's confirmation. 1
despite the receipt and XXXX XXXX 's confirmation. 1
despite the representative from Entrata Tenant Verification Team told me that Entrata never pulled my credit and I was not on their customer profile list.,,Entrata Inc.,NY,125XX,,Consent provided,Web,2022-05-23,Closed with non-monetary relief,Yes,N/A,5590873 1
despite the requirements of the CARD Act to provide 45 day notice of a change in terms. This is visible in Document 4 in the attached PDF. 1
despite the servicer 's obligation to provide a timely escrow account statement. 1
despite the substantial evidence I provided proving that the company ( XXXX XXXX is fraudulent. 1
despite the transaction clearly being the result of fraud.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,FL,33178,,Consent provided,Web,2025-04-30,Closed with explanation,Yes,N/A,13252539 1

About this letter-indexed view

This page lists every company beginning with the letter D that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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