Total complaints
1
Filed since As I
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows despite the fact that I was required to enter said code before I could even submit an account-opening application from the web page referenced in the mailer. I accepted the terms of this promotion and satisfied every requirement of me as the customer's complaint history from CFPB public records. 1 consumers have filed complaints since As I. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since As I
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How despite the fact that I was required to enter said code before I could even submit an account-opening application from the web page referenced in the mailer. I accepted the terms of this promotion and satisfied every requirement of me as the customer's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| my complaint has little to do with the amount of money at hand ; my issue is with the process and what appears to be a practice of failing to pay out the promised incentive | 1 |
| State | Complaints |
|---|---|
| including giving HSBC eight weeks after satisfaction of the qualifying activities to pay out the welcome deposit. HSBC has not held up its end of the promotion that it went out of its way to advertise | 1 |
| Issue | Complaints |
|---|---|
| and needlessly delaying the payment once it has been approved. '' Based on my experience with HSBC | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
despite the fact that I was required to enter said code before I could even submit an account-opening application from the web page referenced in the mailer. I accepted the terms of this promotion and satisfied every requirement of me as the customer has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to As I, and the most recent logged activity is As I expla, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, despite the fact that I was required to enter said code before I could even submit an account-opening application from the web page referenced in the mailer. I accepted the terms of this promotion and satisfied every requirement of me as the customer reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "my complaint has little to do with the amount of money at hand ; my issue is with the process and what appears to be a practice of failing to pay out the promised incentive", and the single most common underlying issue is "and needlessly delaying the payment once it has been approved. '' Based on my experience with HSBC".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating despite the fact that I was required to enter said code before I could even submit an account-opening application from the web page referenced in the mailer. I accepted the terms of this promotion and satisfied every requirement of me as the customer: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
despite the fact that I was required to enter said code before I could even submit an account-opening application from the web page referenced in the mailer. I accepted the terms of this promotion and satisfied every requirement of me as the customer has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
despite the fact that I was required to enter said code before I could even submit an account-opening application from the web page referenced in the mailer. I accepted the terms of this promotion and satisfied every requirement of me as the customer has a 0% timely response rate to CFPB complaints.
The most common issue reported against despite the fact that I was required to enter said code before I could even submit an account-opening application from the web page referenced in the mailer. I accepted the terms of this promotion and satisfied every requirement of me as the customer is "and needlessly delaying the payment once it has been approved. '' Based on my experience with HSBC" in the "my complaint has little to do with the amount of money at hand ; my issue is with the process and what appears to be a practice of failing to pay out the promised incentive" product category.
Read our methodology — how this data is sourced, computed, and verified.