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Companies: C

Companies starting with C that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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4.3K companies starting with "C"

Showing 1.8K–1.8K of 4.3K

Sort by: Name Most Complaints Timely Response
Company Complaints
CitiMortgage sent locksmiths out to change the locks. I submitted additional documents repeatedly to CitiMortgage 1
citing a window of 540-days '' and the XX/XX/XXXX date of the complaint was outside of that window. 1
citing a Chapter XXXX Bankruptcy that had been filed XXXX years ago. This caused my credit score to drop XXXX points unexpectedly. 1
citing a failure to pay. Upon speaking to a Citi Bank customer service representative 1
citing a pending payment on his end. Unfortunately 1
citing a signed promissory note as the reason for his inability to take action. Moreover 1
citing a XXXX or XXXX timeframe ( as confirmed during a chase phone call on XX/XX/year> ). 1
citing an all sales are final '' claim that I never signed or agreed to. I was never contacted to address the merchants response 1
citing banking audits by XXXX XXXX as justification. Gentry Finance made multiple attempts to deduct the payments a day before the due date causing payments to be returned. 1
citing clear protections under 15 U.S.C. 1681c-2 ; Filed complaints with the CFPB and FTC ; Sent a final legal demand letter that identified each FCRA violation. 1
citing compliance with RESPA ( XXXX C.F.R. XXXX ) and the Fair Credit Reporting Act ( XXXX U.S.C. XXXX ). 2
citing consistent IP address activity as the reason. This does not address the fraudulent nature of the charges.,,Paypal Holdings 1
citing deceptive practices. XXXX reversed the payoff 1
citing FDIC regulations 1
citing federal regulations. At this point 1
citing fraudulent activity related to XXXX XXXX ( see attached ). Subsequently 1
citing insufficient income and too many outstanding debts. We have XXXX credit cards and pay them in full every month.,,LD Holdings Group 1
citing login activity and staggered withdrawals as indicators of legitimacy. They also stated I receive my statements online every month and should have recognized the transactions but I never check my statements because I trust BofA enough for this type of fraud to never happen. BofA failed to consider the following : My login credentials were compromised likely through phishing 1
citing my lack of payments. I had filed another modification application shortly before 1
citing my warranted and that I could place my concerns in writing 1
citing pending litigation on XX/XX/XXXX ( attachment # 3 ). Conversely 1
citing regulations 1
citing servicers must put the borrower in the same position as he or she would have been in if the servicer had offered the borrower the TPP in accordance with MHA guidelines.,Company chooses not to provide a public response,BANK OF AMERICA 1
citing statutes of limitations ( FDCPA : 1 year 1
citing that I had requested medical advice and received the product. 2
citing that the address is not a residential '' address. I explained to XXXX 's executive response agents that I do not currently have a residential address 1
citing the credit score '' XXXX gave. After going back and forth with the agent 1
citing the dealerships non-refundable policy 1
citing the fact that as of the day my account was entirely up to date. Police report was filed 1
citing the FCRA ( 15 U.S.C. 1681 ) 3
citing the Fraud Alert instructions 1
citing the initial check deposit as a non-sufficient funds ( NSF ) check. 1
citing the multiple other documents that would also need to be submitted. 1
citing the restriction as the reason ( their reason through email differs as provided ) 1
citing the same statement 1
citing their lack of understanding of the situation. 1
citing them for this exact issue. 1
citing they were two separate departments and do not work together. I do not have confidence that this will be handled appropriately as it has not happened to this point.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,MI,48313,,Consent provided,Web,2021-02-09,Closed with monetary relief,Yes,N/A,4126985 1
citing unethical practices 3
citing XXXX 's 120 day limit ( see attached Wells Fargo letter of XX/XX/XXXX ). 1
citing XXXX as the current owner of the debt. 1
citing XXXX XXXX XXXX XXXX XXXX 2
citing {$3000.00} as nonrefundable. 1
citing- if I paid 20 % on the accounts of something that the insurance company paid 1
Citizen 1
Citizen business bank has no reason to keep our appraisal review fee '' They must refund us immediately. 1
citizen substantial financial harm ; and by means of the consumer being capable of 1
CITIZENONE is spitefully ruining my credit with its lies that I am late on an account that I have a balance of XXXX. 1
Citizens 1
Citizens Access has no relationship with XXXX XXXX and obviously can not have a relationship with another third-party who remained unspecified. I was told that under no circumstances would access to my account be restored unless I provided a receipt showing that a security scan '' ( still unspecified ) was run on my desktop computer. 1

About this letter-indexed view

This page lists every company beginning with the letter C that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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