Total complaints
1
Filed since On X
2026 data Public-data reference. official source
citing the restriction as the reason ( their reason through email differs as provided )
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows citing the restriction as the reason ( their reason through email differs as provided )'s complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
On X
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
citing the restriction as the reason ( their reason through email differs as provided ) complaint mix by product
- I successfully 1 100.0% – 0% relief
How citing the restriction as the reason ( their reason through email differs as provided )'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I successfully deposited a money order from XXXX XXXX marked Mobile Deposit Prohibited using SoFis mobile deposit feature. This acceptance reinforced my understanding | 1 |
Top States
| State | Complaints |
|---|---|
| despite having accepted the same type of money order previously. At no point did SoFi communicate any changes to their deposit policies or provide notice that money orders with such markings would no longer be accepted. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| that all money orders were acceptable for deposit through their platform. However | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About citing the restriction as the reason ( their reason through email differs as provided )
citing the restriction as the reason ( their reason through email differs as provided ) has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/y, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, citing the restriction as the reason ( their reason through email differs as provided ) reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I successfully deposited a money order from XXXX XXXX marked Mobile Deposit Prohibited using SoFis mobile deposit feature. This acceptance reinforced my understanding", and the single most common underlying issue is "that all money orders were acceptable for deposit through their platform. However".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating citing the restriction as the reason ( their reason through email differs as provided ): cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does citing the restriction as the reason ( their reason through email differs as provided ) have?
citing the restriction as the reason ( their reason through email differs as provided ) has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does citing the restriction as the reason ( their reason through email differs as provided ) respond to complaints on time?
citing the restriction as the reason ( their reason through email differs as provided ) has a 0% timely response rate to CFPB complaints.
What is the most common complaint about citing the restriction as the reason ( their reason through email differs as provided )?
The most common issue reported against citing the restriction as the reason ( their reason through email differs as provided ) is "that all money orders were acceptable for deposit through their platform. However" in the "I successfully deposited a money order from XXXX XXXX marked Mobile Deposit Prohibited using SoFis mobile deposit feature. This acceptance reinforced my understanding" product category.
Read our methodology — how this data is sourced, computed, and verified.
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